Glenys Herrera
Hazen and Sawyer
Springfield Gardens
2
Languages
25
years of professional experience
Results-driven HR professional with extensive experience in employee benefits administration and compliance. Skilled in communicating complex benefit information effectively, fostering employee engagement, and managing vendor relationships to optimize service delivery.
Work History
Human Resources Benefits Manager
9 Months- Assisted in administering employee benefits programs, ensuring compliance with policies and regulations.
- Collaborated with HR team to communicate benefit options and enrollment processes to employees.
- Supported benefits administration by maintaining accurate employee records and handling inquiries.
- Conducted research on industry trends to enhance benefit offerings and improve employee satisfaction.
- Streamlined the onboarding process for new hires related to benefits enrollment and education.
- Provided training sessions for staff on benefits utilization and available resources, fostering awareness.
- Analyzed employee feedback to identify areas for improvement within existing benefits programs.
- Coordinated with external vendors to resolve issues related to health insurance and retirement plans.
- Managed FMLA administration, coordinating leave requests and tracking time off for compliance purposes.
- Audited benefit programs and agreements to optimize service delivery.
- Educated staff on the value of their benefits package through training sessions and informational materials.
- Conducted regular audits of benefit plans to identify discrepancies and maintain accuracy in records.
- Coordinated disability claims management, working closely with insurance providers to facilitate prompt resolutions for affected employees.
- Managed relationships with external vendors such as insurers and brokers, fostering strong partnerships in support of company objectives.
- Educated new hires about different benefit plans.
- Ensured compliance with all federal, state, and local regulations governing employee benefits programs.
- Streamlined the benefits enrollment process for smoother onboarding of new employees.
- Directed and controlled 401K, medical, dental, and vision benefit packages.
- Implemented wellness programs to encourage healthy lifestyles among employees and lower insurance premiums.
- Helped HR teams interpret compensation policies for developing staff benefits and salaries.
- Evaluated data, identified trends and recommended changes in compensation structures.
- Assessed and evaluated jobs to determine appropriate salary ranges.
- Assisted employees with resolving complex benefit-related issues, providing timely support and guidance.
- Reduced overall company healthcare costs with strategic negotiations and vendor partnerships.
Human Resources Manager
2 Years 1 Month- Developed and implemented recruitment strategies to attract top talent.
- Facilitated performance management processes to drive employee development and engagement.
- Streamlined onboarding processes, enhancing new hire integration and experience.
- Administered employee benefits programs, ensuring compliance and accessibility.
- Collaborated with leadership to design organizational policies that support business objectives.
- Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
- Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
- Streamlined HR processes for increased efficiency, reducing paperwork and manual tasks through automation.
- Collaborated with executive leadership to align HR initiatives with overall business goals and objectives.
- Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset.
- Championed employee wellness initiatives to improve job satisfaction and reduce absenteeism.
- Conducted comprehensive HR audits to ensure compliance with labor laws and regulations, mitigating risk of legal issues.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Led HR team in supporting company expansion efforts, ensuring seamless integration of new employees and preserving company culture.
- Implemented performance management systems that provided clear metrics for employee evaluation and development.
Senior Principal Human Resources Coordinator
5 Years- Led performance management initiatives, guiding managers in delivering constructive feedback and supporting employee growth.
- Coordinated recruitment efforts through applicant tracking systems, ensuring timely candidate evaluation and communication.
- Streamlined onboarding processes to enhance new hire integration and improve employee satisfaction.
- Conducted new employee onboarding and provided ongoing orientation training.
- Developed training materials aligned with organizational goals, fostering employee development and compliance.
- Assisted with various HR functions, including record keeping and data entry, to maintain efficient operations. with emphasis on record keeping, data entry, and general HR tasks.
- Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
- Addressed employee inquiries related to policy and benefits, providing clarity and support to enhance understanding. and complaints regarding policy and benefits issues.
- Compiled and monitored data for employee records and personnel documents to support accurate recordkeeping.
- Led cross-functional teams to develop innovative water resource management strategies.
- Implemented sustainable practices in water treatment projects, enhancing operational efficiency.
- Mentored junior engineers on project design and execution methodologies.
- Conducted risk assessments and feasibility studies for large-scale infrastructure projects.
- Collaborated with clients to identify project needs and deliver tailored engineering solutions.
Senior Human Resources Coordinator
7 Years- Implemented HR policies and procedures, driving consistency across departments while ensuring regulatory compliance.
- Collaborated with leadership to align workforce planning with strategic objectives, optimizing resource allocation for projects.
- Analyzed employee engagement surveys to identify areas for improvement, resulting in targeted action plans to boost morale.
- Mentored junior HR staff on best practices in recruiting and employee relations, enhancing team capabilities and knowledge sharing.
- Streamlined HR processes for increased efficiency, enabling faster response times to employee inquiries.
- Maintained human resources information system and kept employee files up to date and accurate.
- Completed background and reference checks to facilitate hiring and onboarding of employees.
- Completed employee employment verifications and unemployment paperwork prior to hire or termination.
- Explained employee compensation, benefits, schedules, working conditions, and promotion opportunities.
- Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
- Coordinated and administered employee health insurance and retirement plans.
- Developed comprehensive process for new hires and reviewed new hire productivity, optimizing onboarding effectiveness.
Principal Human Resources Coordinator
5 Years- Coordinated recruitment processes, ensuring timely candidate sourcing and interview scheduling.
- Coordinated onboarding processes, providing new hires with a smooth transition into the company culture.
- Managed employee onboarding programs, enhancing new hire orientation experience.
- Facilitated training sessions, promoting compliance with company policies and procedures.
- Supported performance management initiatives, streamlining evaluation processes for staff feedback.
- Developed HR documentation templates, improving consistency in employee communication materials.
- Implemented HRIS upgrades, enhancing data accuracy and reporting capabilities across departments.
- Maintained accurate records of employee information using up-to-date human resource databases.
- Supported managers in addressing employee concerns, fostering positive workplace relationships.
- Established solid relationships between departments by providing well-rounded support across various teams.
- Enhanced employee engagement by implementing comprehensive HR programs and initiatives.
- Developed and maintained employee handbook, updating policies as necessary.
Human Resources Coordinator
3 Years 1 Month- Developed employee onboarding programs, fostering engagement and retention from day one.
- Coordinated recruitment processes, enhancing candidate experience and streamlining hiring procedures.
- Facilitated training sessions, improving staff skills and knowledge of company policies.
- Managed HR databases and systems, ensuring data accuracy and compliance with regulations.
- Improved employee onboarding experience, creating a welcoming environment for new hires.
- Conducted new employee onboarding and provided ongoing orientation training.
- Supported HR functions with an emphasis on record keeping, data entry, and general HR tasks.
- Handled employee inquiries and complaints regarding policy and benefits issues.
- Reviewed human resources paperwork for accuracy and completeness.
- Compiled and monitored data for employee records and personnel documents to support accurate recordkeeping.
- Maintained human resources information system and kept employee files up to date and accurate.
- Completed background and reference checks to facilitate hiring and onboarding of employees.
- Completed employee employment verifications and unemployment paperwork prior to hire or termination.
- Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in the interview process and drafting offer letters.
- Coordinated and administered employee health insurance and retirement plans.
- Coordinated onboarding processes, providing new hires with a smooth transition into the company culture.
- Established solid relationships between departments by providing well-rounded support across various teams.
HR Assistant
2 Years- Coordinated onboarding processes for new hires, ensuring compliance with company policies and procedures.
- Supported recruitment efforts by screening resumes and scheduling interviews with candidates.
- Maintained employee records using HRIS software, improving data accuracy and accessibility.
- Assisted in the development of training materials to enhance employee engagement and performance.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Answered and redirected incoming phone calls for the the office.
- Delivered friendly assistance with new hires throughout the interviewing and the hiring the process.
- Screened applicant resumes and coordinated both phone and in-person interviews.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on the human resources database.
- Processed employee termination paperwork at the direction of supervisory staff.
- Updated and maintained employee attendance records.
- Set up orientations and initial training for new employees.
- Checked references for potential candidates.
- Conducted exit interviews with terminated employees.
- Developed and maintained HR policies and procedures.
- Responded to employee inquiries regarding benefits and other HR topics.
- Helped employees register for benefits programs using online portals.
- Compiled employee records from individual departments to maintain central files.
- Converted employee status from temporary to permanent.
- Tracked various statistics and kept detailed records to support the human resources department.
- Participated in job fairs to recruit new talent.
- Coordinated employee relocation processes.
Accounting Clerk
7 Years 1 Month- Managed accounts payable and receivable functions, optimizing cash flow management.
- Processed invoices and reconciled vendor statements to ensure timely payments.
- Maintained accurate financial records using accounting software, enhancing data integrity.
- Collaborated with cross-functional teams to streamline month-end closing procedures.
- Maintained accounting records utilizing in-house and client systems.
- Input high volume of monthly invoices with consistent accuracy.
- Assisted with preparation of financial statements and reconciliations to ensure accuracy.
- Supported month-end closing processes by documenting journal entries and adjustments.
- Utilized accounting software to enter data, maintaining organized financial records.
- Collaborated with team members to streamline billing processes, enhancing efficiency.
- Analyzed expense reports to identify discrepancies, contributing to improved financial accuracy.
- Prepared vendor invoices and processed incoming payments.
- Assisted in month-end closing procedures, ensuring all invoices were processed on time to reflect accurate financial statements.
- Reviewed employee expense reports against company policies, safeguarding corporate funds from misuse.
- Processed and verified invoices for accuracy and compliance with company policies.
- Assisted in maintaining vendor relationships through effective communication and timely payments.
- Utilized accounting software to track and manage accounts payable transactions efficiently.
- Collaborated with team members to reconcile discrepancies in vendor statements and internal records.
- Supported month-end closing activities by preparing account reconciliations and reports.
Education
High School Diploma
Skills
Benefits administration
Benefits program management
Benefits management
401(k) administration
Health savings accounts
Life insurance administration
HIPAA compliance
FMLA administration
Enrollment coordination
Claims management
Supplemental benefits
Disability support
Flexible spending accounts
FMLA management
ERISA compliance
Auditing procedures
Wellness implementation
Enrollment management
Program leadership
Data analysis
Absence management
Voluntary benefits
HR information systems
Employment law compliance
Benefit reconciliation
Benefit analysis
Problem-solving abilities
Problem solving
Excellent communication
Effective communication
Team collaboration
Analytical skills
Communication skills
Adaptability and flexibility
Decision-making
Adaptability
Decision making
Self-motivation
Analytical thinking
Conflict resolution
HR program development
Professional standards
Communication skills
Data management
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Human Resources Benefits Manager
Hazen and Sawyer
07.2025 - 04.2026Read More
Human Resources Manager
Hazen and Sawyer
06.2023 - 07.2025Read More
Senior Principal Human Resources Coordinator
Hazen and Sawyer
03.2018 - 03.2023Read More
Senior Human Resources Coordinator
Hazen and Sawyer
03.2015 - 03.2022Read More
Principal Human Resources Coordinator
Hazen and Sawyer
03.2011 - 03.2016Read More
Human Resources Coordinator
Hazen and Sawyer
02.2008 - 03.2011Read More
HR Assistant
Thornton Tomasetti
02.2006 - 02.2008Read More
Accounting Clerk
Thornton Tomasetti
01.2001 - 02.2008Read More
EBC/ENY High School For Public Safety & Law
High School Diploma
Read More