Bridget Radigan
Las Vegas,NV
Summary
Experienced Dog Groomer and Grooming Salon Manager with 10 years in the pet care industry, including 5 years in management roles. Proven track record in grooming, team leadership, and overseeing multiple pet services such as daycare and boarding. Proficient at maintaining high standards of pet care, fostering a positive work environment, and ensuring customer satisfaction through exceptional service and attention to detail.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Head of Grooming
Buddies - Pet Boarding, Daycare And Grooming
2023.10 - Current
- Assisted with day-to-day operations: Answering phone calls, booking appointments for Boarding Daycare and Grooming services, managed team across Boarding Daycare and Grooming.
- Created grooming pricelist.
- Conducted regular evaluations of staff performance for continuous improvement in service quality standards across the team.
- Collaborated with mangers to increase efficiency in daily operations, marketing campaigns and increasing revenue.
- Fostered strong relationships with clients through excellent communication skills and personalized attention to their pets'' needs.
- Promoted the business by identifying community partnership opportunities, driving brand awareness and attracting new clients.
Grooming Salon Manager
Petco
2019.11 - 2023.10
- Supervise the overall operations of the grooming salon
- Train, hire and oversee all dog groomers and bathers in the salon
- In charge of ordering monthly products for the salon and making sure all products are maintained and replenished
- Ensuring employees are being safe and cleanliness are kept up to standards
- Answer phone calls, book appointments and quickly problem solve in a calm manner
- Suggest services and products that the client needs
- Top Stylist in Sales per Pet and Productivity.
- Boosted employee retention with supportive management practices and fostering a positive work culture.
- Coordinated maintenance of grooming tools and grooming equipment to ensure its safe and efficient operation.
Dog Stylist
PetSmart
2019.03 - 2019.11
- Consistently Top Stylist in Productivity and Top Stylist in Sales Per Pet
- Connect with potential clients to schedule appointments for their pets
- Aid consumers in purchases along with answering questions about services and merchandise
- Recommend items and services for future purchases
- Within the course of four months, received promotion to a higher position
- Employee of the month in July 2014.
Administrative Assistant
Barbara Fields Buying Office
2018.01 - 2019.03
- Intern for 3 months, promoted to full-time position
- Curate monthly trend reports
- Travel frequently to review and collect information pertaining upcoming styles and trends
- Primary point of contact for clients
- Maintain the organization of samples by trends and categories
- Prepare and edit documents such as letters, reports, memos, and emails
- Schedule and coordinate meetings, appointments, and travel arrangements
- Answer phone calls and takes messages
- Run errands to FedEx, Sample offices, etc.
Supervisor
The Cleaning Girls, Inc
2017.06 - 2018.04
- Oversee a 4-person team and transport team members to each destination
- Train new employee's and supervisors to carry out cleaning activities in-sync with company regulation
- Communicate with clients and coordinate the duties to ensure client's needs are achieved
- Maximizes sales revenue
- Proficient in handing payment returns.
Beauty Adviser for LANCÔME
Lord and Taylor
2016.05 - 2017.06
- Provide clients with outstanding customer service to meet their needs
- Meet daily sales goals
- Contact clients to reserve products for upcoming promotions and make appointments
- Answer customer questions about product availability
- Maintain constant presence on sales floor to assist customers.
Dog Stylist
PetSmart
2013.09 - 2016.09
- Received Top stylist in Productivity and Top Stylist in average dollars per pet
- Promoted within four (4) months
- Received employee of the month in July 2014
- Answer phone calls and schedule appointments
- Recommend items and services for future purchases POS Customer Service Representative
- Process customer purchases, answer questions about services and merchandise.
Education
AA Degree - Fashion Merchandising and Buying
Nassau Community College
12.2016
New York State Board Certified Cosmetologist - Cosmetology
Wilson Tech
06.2013
Skills
- Punctual
- Reliable
- Excellent Multi-Tasker
- Detail Oriented
- Organized
- Hardworking
- Positive Attitude
- Outstanding Communication Skills
- Dedicated Team Player
- Quick Learner
- Computer Proficient
- Clerical Skills
- Customer Service
Certification
- 08/01/18, Fashion Merchandising and Marketing- FCI Fashion School, Los Angeles
- 05/01/11, Passion for Styling- Fashion Institute of Technology, New York
- 07/01/11, Fabric Styling for Fashion- Fashion Institute of Technology, New York
- 12/01/11, In-Store Merchandising Techniques- Fashion Institute of Technology, New York
Timeline
Head of Grooming
Buddies - Pet Boarding, Daycare And Grooming
2023.10 - Current
Grooming Salon Manager
Petco
2019.11 - 2023.10
Dog Stylist
PetSmart
2019.03 - 2019.11
Administrative Assistant
Barbara Fields Buying Office
2018.01 - 2019.03
Supervisor
The Cleaning Girls, Inc
2017.06 - 2018.04
Beauty Adviser for LANCÔME
Lord and Taylor
2016.05 - 2017.06
Dog Stylist
PetSmart
2013.09 - 2016.09
AA Degree - Fashion Merchandising and Buying
Nassau Community College
New York State Board Certified Cosmetologist - Cosmetology
Wilson Tech
- 08/01/18, Fashion Merchandising and Marketing- FCI Fashion School, Los Angeles
- 05/01/11, Passion for Styling- Fashion Institute of Technology, New York
- 07/01/11, Fabric Styling for Fashion- Fashion Institute of Technology, New York
- 12/01/11, In-Store Merchandising Techniques- Fashion Institute of Technology, New York
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