Assist patients in scheduling and managing their appointments to ensure efficient workflow and patient satisfaction
Ensure a clean and organized environment in the clinic by maintaining cleanliness and orderliness in the waiting area, exam rooms, and other common areas
Manage patient records and ensure accuracy and confidentiality
Manage patient referrals and coordinate with other healthcare providers for specialized care
Support clinic staff in administrative tasks such as filing, data entry, and photocopying to ensure smooth and efficient operations
Assist in the implementation of updated electronic health record (EHR) system to improve the efficiency and accuracy of patient records management
Obtains revenue by recording and updating financial information, recording and collecting patient charges, controlling credit extended to patients, and filing, collecting, and expediting third-party claims.
Received and routed laboratory results to correct clinical staff members.
Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
Certified Nursing Assistant
MorseLife Inc.
08.2015 - 02.2019
Collaborate with the healthcare team to create and implement personalized care plans for each patient, ensuring their physical and emotional well-being
Provided emotional support and companionship to residents
Implement infection control measures to ensure the safety and health of residents and staff
Assist in monitoring and documenting residents' vital signs and medical information
Attend regular training and education sessions to stay up-to-date on the latest nursing techniques and best practices
Assist in the coordination of activities and events for residents to promote social interaction and engagement
Assist residents in maintaining personal hygiene, including bathing, grooming, and dressing.
Certified Nursing Assistant
Woodlake Rehabilitation Center
06.2013 - 03.2015
Oversaw and maintained patients' rooms, group living areas, and nurse stations.
Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
Documented patient information and care activities in electronic health record.
Helped patients complete range of motion exercises to prevent loss of function during care.
Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Med- Tech/Certified Nursing Assistant
Cottages Of Greenacers
12.2011 - 01.2013
Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
Observed or examined patients to detect symptoms that required medical attention such as bruises or open wounds.
Documented care actions by completing records and logs in medical software system.
Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
Followed directions of licensed nurses to administer medications and treatments.
Med-Tech/Certified Nursing Assistant
Parkside Inn ALF
07.2009 - 12.2012
Documented care actions by completing records and logs in medical software system.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Identified and reported unsafe situations to maintain adherence to safety protocols.
Supported needs of 40+ residents under long-term care.
Documented patient information and care activities in electronic health record.
Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
Followed directions of licensed nurses to administer medications and treatments.
Materials Manager /OR Patient Care Technician at The Outpatient Center of Boynton BeachMaterials Manager /OR Patient Care Technician at The Outpatient Center of Boynton Beach