Bridget Wilson
Glen Carbon,IL
Summary
Resourceful Tax Examiner ensuring all tax information is completed according to deadlines and procedures. Organized and coordinated with working a flexible schedule, including weekends and evenings. Outstanding research and writing skills with the creativity to think outside-the-box. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
16
16
years of professional experience
Work History
Administrative Assistant
SIU School of Dental Medicine
Alton, IL
11.2022 - 02.2023
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Managed database systems containing customer contact information.
- Answered questions from customers regarding products and services offered by the company.
Customer Care Representative
Walmart Inc.
Collinsville, Illinois
05.2007 - 04.2022
- Performed administrative duties such as filing paperwork, maintaining records, updating databases.
- Maintained a detailed record of all customer interactions, transactions, comments, and complaints.
- Ensured compliance with company policies regarding privacy laws and data protection regulations.
- Recommended potential products or services to management by collecting customer information and analyzing customer needs.
- Collected deposits or payments and arranged for billing.
Education
Some College (No Degree) - Business Administration
Venice Community Adult School & Skills Ctr
Illinios01-1994
Skills
- Bookkeeping
- Information Security
- Data Entry
- Document Control
- Office Administration
- Tax collection
- Fee assessments
- Active Listening
Affiliations
During tax seasons. I help friends and family with their taxes.
References
References available upon request.
Timeline
Administrative Assistant
SIU School of Dental Medicine
11.2022 - 02.2023
Customer Care Representative
Walmart Inc.
05.2007 - 04.2022
Some College (No Degree) - Business Administration
Venice Community Adult School & Skills Ctr
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