Bridget Wojahn

• Assisted patients with appointment scheduling and registration processes.
• Managed patient inquiries via phone, email, and in-person interactions.
• Collaborated with healthcare providers to ensure effective communication.
• Coordinated follow-up appointments to enhance patient care continuity.
• Answered incoming calls in a professional manner.
• Verified insurance information, collected payments, and scheduled appointments.
• Adhered to HIPAA regulations when handling confidential patient information.

PSR 2 job duties include: dismissal committee member, sending dismissal letters and updating spreadsheets. Same day scheduler template editor: editing schedules for providers and staff.

Committee member for the dismissal committee, Ethics Advisory Committee Member and Pediatric Engagement Team Committee Member.

• Provided patient care support in fast-paced emergency department environment.
• Monitored vital signs and reported changes to healthcare team.
• Documented patient information accurately in electronic health records.
• Responded promptly to emergency situations with appropriate interventions.
• Collaborated with multidisciplinary team members regarding patient care plans throughout their stay in the ED.
• Entered charges for all patients

Worked with providers, and patients for transfers of care to other facilities, facilitating transportation, and assisting with obtaining medical records.

• Assisted patients with daily living activities and personal hygiene needs.
• Monitored vital signs and reported changes to nursing staff promptly.
• Documented patient care and observations in electronic health records accurately.
• Provided emotional support to patients, fostering a comforting environment during care.
• Answered call lights promptly and responded to patient needs accordingly.

• Assisted patients with daily living activities and personal care needs.
• Supported therapeutic activities to promote patient engagement and recovery.
• Maintained cleanliness and safety of patient areas in the facility.
• Provided emotional support and companionship to patients during therapy sessions.
• Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.

• Assisted patients with daily living activities and personal hygiene.
• Monitored vital signs and reported changes to nursing staff.
• Answered call lights promptly and responded to patient needs accordingly.