Lashawn Jackson
Vera Whole Health
Ellenwood
17
years of professional experience
Dedicated, driven, highly motivated, hardworking individual with experience in Healthcare/Customer Service, and Clerical. Established A record of reliability and creating positive rapport with staff. I work in fast paced environments handling confidential paperwork and providing quality patient care as well as in admin/clerical roles.Thorough team contributor with strong organizational capabilities, and effective communication.
Work History
Patient Service Representative 2
2 Months- Maintained accurate patient records in electronic health systems, ensuring compliance with privacy regulations.
- Verified insurance eligibility and coverage for patients.
- Provided exceptional customer service to patients, answering questions and addressing concerns.
- Managed patient registration process, confirming data accuracy and completeness.
Child Support Agent 1
10 Months- Register child support applications, validates locations and establish paternity
- Coordinates child support activities with Legal, judicial and public organizations
- Establish child support obligations and make sure they are met
- Perform other clerical and administrative professional responsibilities
- Communicates with clients and other constituents via telephone, and email correspondence and direct contact
Admin Support 2
8 Months- Performing a variety of moderately complex administrative and clerical tasks
- Answer phones, filing, managing mail, drafting basic correspondence
- Maintaining databases, and providing general office support to a department or team
- Updating spreadsheets scheduling meetings, ordering office supplies
- Organizing inmate’s files, keeping them in alphabetical order, labeling and color coding
School Clerk
7 Months- Managed daily administrative tasks to ensure smooth school operations.
- Coordinated communication between teachers, parents, and administration effectively.
- Organized and maintained student records using electronic management systems.
- Assisted in scheduling appointments and meetings on the master calendar for the principal.
- Documented daily attendance
Tax Tag Clerk 1
1 Year 7 Months- Process Delinquent tax payments
- Setup payment plans for senior citizens
- Assist customers at window for property tax inquiries
- Process cancellation liens on properties
Clinic Aide
8 Months- Assisted in maintaining accurate health records and documentation for student health service.
- Assist in day to day work in the school health clinic.
- Monitor ill or injured students in the school health clinic.
- Documented in infinite campus, of any meds that were given out to students
Tax Examiner 1
2 Years 2 Months- Collect payments for motor vehicle renewals
- Create titles for motor vehicles and mail them out
- Make necessary corrections on titles in the system
- Assisted customers with concerns and payments with vehicles and tags
Unit Secretary
11 Months- Scheduled appointments and maintained calendars for multiple departments, optimizing resource allocation.
- Assisted in the preparation of medical records, ensuring compliance with hospital policies and regulations.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Maintained a clean, organized work environment for optimal efficiency in the delivery of patient care services.
- Maintained rapport with physicians, nurse,s and other healthcare personnel.
Health Service Tech
8 Years 11 Months- Document patient’s movements and behavior on and off campus
- Conduct vital signs and temps, answer all patients calls
- Bathe groom and dress patients, as well as feed patients
- Ensure safety and security for all patients and staff
Education
Diploma
Skills
Customer service
BLS
CPR certified
Insurance verifying
Data entry proficiency
Verbal and written communication
Electronic health records
Epic
EMR
Athena System
Clerical Support
Critical thinking
Strong organization
Administrative Support
Problem Solving
Teamwork and collaboration
Telephone reception
Timeline
Patient Service Representative 2
Vera Whole Health
06.2026 - CurrentRead More
Child Support Agent 1
Department of Human Services (promotion)
07.2025 - 05.2026Read More
Admin Support 2
Ga Department of Corrections
11.2024 - 07.2025Read More
School Clerk
Henry County Public Schools
05.2024 - 12.2024Read More
Tax Tag Clerk 1
Fulton County Tax Commissioner
09.2022 - 04.2024Read More
Clinic Aide
Henry County Public Schools
01.2022 - 09.2022Read More
Tax Examiner 1
Dept. of Revenue (Abacus Staffing)
09.2019 - 11.2021Read More
Unit Secretary
Piedmont Henry Hospital
07.2018 - 06.2019Read More
Health Service Tech
Ga Regional Hospital of Atlanta
09.2009 - 08.2018Read More
Cedar Grove High
Diploma
Read More