Open To Work
Bridgett Davenport
Automotive Finance Corporation
East Troy
Work Preference
Job Search Status:
Open to work
Desired start date:
Immediately
Desired Job Title
Relationship AssistantStore SpecialistAssistant Manager
Work Type
Full Time
Important To Me
Paid time offWork from home optionCareer advancement
1
Certification
20
years of professional experience
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Work History
Personal Care Provider and Care Advocate
1 Year 9 Months- Provided compassionate, patient-centered care, specializing in Dementia and Alzheimer’s, ensuring comfort, dignity, and emotional well-being.
- Assisted with daily living activities (ADLs) such as bathing, dressing, feeding, and mobility support, adapting care plans to accommodate cognitive and physical limitations.
- Implemented memory care techniques and therapeutic activities, including reminiscence therapy, sensory stimulation, and structured routines to reduce confusion and enhance engagement.
- Monitored behavioral changes and health conditions, communicating vital observations to healthcare professionals to adjust treatment plans and ensure optimal care.
- Created a safe, structured, and familiar environment, minimizing fall risks and agitation while promoting a sense of security and stability.
- Demonstrate expertise, empathy, and specialized dementia care skills, making high impact medical and caregiving assistance.
Relationship Assistant
6 Years- Managed and streamlined daily operations, ensuring efficiency, accuracy, and compliance with organizational protocols.
- Provided exceptional front-line customer service, greeting visitors with professionalism, and assessing their needs to deliver personalized support.
- Developed and implemented organizational strategies, enhancing workflow efficiency, and optimizing administrative processes.
- Maintained meticulous records and coordinated scheduling, leveraging strong organizational skills to improve operational effectiveness.
Store Specialist
3 Years 9 Months- Delivered world-class customer service by engaging with clients, assessing their needs, and recommending tailored products and services.
- Maintained a deep understanding of company offerings to provide accurate information and optimize the sales process.
- Played a pivotal role in ensuring store efficiency, managing inventory, and resolving customer inquiries with precision and care.
- Created a welcoming and professional atmosphere that enhanced customer experiences and increased retention.
Assistant Manager
5 Years 2 Months- Led recruitment, training, and mentorship of new employees, fostering a high-performance team dedicated to exceeding sales and service targets.
- Addressed complex customer concerns and complaints, implementing swift and effective solutions that enhanced satisfaction and brand reputation.
- Championed employee motivation initiatives, improving team morale, engagement, and productivity.
- Developed and executed sales strategies that contributed to substantial revenue growth and market expansion.
- Ensured compliance with corporate policies, industry standards, and best practices to uphold operational excellence.
Corrections Officer
3 Years 9 Months- Conducted rigorous security procedures, including warrant verifications, inmate searches, and fingerprinting, to maintain a secure facility.
- Provided mentorship and on-site training to new officers, ensuring adherence to protocols and professional standards.
- Conducted unannounced inspections and audits to uphold institutional safety and prevent security breaches.
- Managed high-pressure situations with composure, de-escalating conflicts and maintaining order within the correctional environment.
Education
Medical Coding And Billing
Skills
Service excellence
Engaged listening
Problem-solving skills
Efficient data entry
Customer service management
Support resolution skills
Client satisfaction management
Effective communication in customer service
Certification
- 2025 Medical Billing and Coding Certification - to advance expertise in healthcare administration.
- Bryan University
Professional Development
- Leadership & Customer Service Training
- Conflict Resolution & Crisis Management
- Business Operations & Process Improvement
Timeline
Personal Care Provider and Care Advocate
09.2024 - CurrentRead More
Relationship Assistant
Automotive Finance Corporation
09.2018 - 09.2024Read More
Store Specialist
Charter Communications
12.2014 - 09.2018Read More
Assistant Manager
Comcast
10.2009 - 12.2014Read More
Corrections Officer
San Juan County Adult Detention Center
01.2006 - 10.2009Read More
Bryan University
Medical Coding And Billing
Read More