Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Bridgett Edwards

Newport News,VA

Summary

Experienced Team Supervisor with background in managing and developing high-performing teams. Strengths lie in leadership skills, conflict resolution, and strategic planning. Proven track record of boosting team productivity while ensuring adherence to company policies and procedures. Committed to fostering professional growth in team members, leading to increased efficiency and overall company success.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Team Supervisor

American Red Cross
Hampton, VA
07.2001 - Current
  • Collaborated with other departments within the organization to ensure successful completion of projects.
  • Supervise blood collection staff, including training and performance
  • Drive for results and to serve others with a high level of respect for customer service
  • Take the time to personally connect with donors – listen to their stories and help them understand the value of their donation
  • Contribute to a friendly and fun environment. Team up with your co-workers to keep our donors coming back again and again
  • Sought out opportunities for cost savings without sacrificing quality or customer satisfaction.
  • Resolved conflicts between team members in a professional manner.
  • Implemented strategies for improving efficiency within the workplace environment.
  • Communicated effectively with other departments to ensure that all projects are completed on time.
  • Developed and implemented policies to improve team performance.
  • Assisted in hiring new employees by conducting interviews, providing recommendations.
  • Evaluated individual team member's performance and provided constructive criticism when necessary.
  • Ensured compliance with company policies, procedures, and safety regulations.
  • Enforced procedures and policies for safety and quality services.

Education

Bachelor of Science - Law (Pre-Law)

St. Paul College
Lawrenceville, VA

Skills

  • Complaint Handling
  • Staff Training
  • Report Preparation
  • Innovation management
  • Performance Improvement
  • Effective Leadership

Certification

  • Cultivating Culture Leadership Training

Timeline

Team Supervisor

American Red Cross
07.2001 - Current

Bachelor of Science - Law (Pre-Law)

St. Paul College
Bridgett Edwards