Bridgett Henderson
Teague,Texas
Summary
Knowledgeable individual and highly effective at satisfying patient care needs while eliminating unnecessary hospital burdens. Knowledgeable of healthcare services and levels of care. Known for working positively with care team members to reach creative solutions. I am friendly, adaptable and collaborative professional successful devising satisfying solutions to complex problems.
Overview
15
15
years of professional experience
Work History
Patient Care Liaison/Customer Care Representative
Gaspy Home Health Care
Houston, TX
05.2020 - Current
- Reviewed each step of patient care and made proactive adjustments to avert issues.
- Facilitate the communication system which include memo's, answering incoming calls, document and disseminate appropriate messages.
- Established rapport and relationships with patients/family members, other healthcare professionals and field staff workers to support office staff while maintaining confidentiality.
- Resolved problems with communication to foster seamless services.
- Provide daily reporting using excel spreadsheets and google shared spreadsheets.
Tax Preparer
Jackson Hewitt
Mexia, TX
10.2019 - Current
- Delivered comprehensive tax documentation required for accurate individual returns.
- Consulted with clients to assess and mitigate future tax liabilities and determine eligibility for tax abatement.
- Prepared US and multistate tax returns for individual clients.
- Prepared written responses or tax return amendments to resolve state and federal notices.
- Accounts Receivable
- Customer Service
- Daily Accounting
Accounting Clerk
Mexia State Supported Living Center
Mexia, TX
07.2018 - 07.2020
- Input high volume of monthly invoices with consistent accuracy.
- Reconciled company accounts for credit cards, employee expenses and commissions.
- Completed voucher research for medical facilities.
- Investigated monthly variances and corrected errors to resolve discrepancies.
- Billing, invoicing and data entry
Accounting Specialist
Insurance Licensing Services Of America
Groesbeck, TX
08.2012 - 07.2020
- Applied mathematical abilities to calculate and check figures in accounting systems.
- Organized budget documentation and tracked expenses to maintain tight business controls.
- Investigated daily variances and corrected errors to resolve discrepancies.
- Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
- Customer service
- Team leader
Education
Associate of Science -
Navarro College
Corsicana, TX05.2015
High School Diploma -
Teague High School
Teague, TX05.1986
Skills
- Patient education
- Interdepartmental collaboration
- Administrative supervision
- Tax return preparation
- Document preparation
- Finance
- Verbal/written communication
- Account Reconciliation
- Quality Improvement
- Relationship building
- Interpersonal strengths
Affiliations
- Heroine of Jericho
- Notary Public
- Orders Eastern Star/ Secretary
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Patient Care Liaison/Customer Care Representative
Gaspy Home Health Care
05.2020 - Current
Tax Preparer
Jackson Hewitt
10.2019 - Current
Accounting Clerk
Mexia State Supported Living Center
07.2018 - 07.2020
Accounting Specialist
Insurance Licensing Services Of America
08.2012 - 07.2020
Associate of Science -
Navarro College
High School Diploma -
Teague High School
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