Denika Luces

• Executed venipuncture and patient care procedures for pediatric, adolescent, adult, and geriatric patients, ensuring high standards of accuracy and professionalism.
• Processed, labeled, and prepared specimens for laboratory testing while following quality control and safety procedures.
• Performed drug screening and monitoring collections while maintaining proper chain of custody procedures.
• Verified patient information and test orders to ensure accurate specimen collection and documentation.
• Provided professional patient care while maintaining confidentiality and infection control standards.
• Made outbound calls to patients regarding appointments, testing, and other service related needs.
• Assisted patients with appointment check-in and provided guidance with electronic sign-in process.

• Performed vital signs measurements, including blood pressures and temperature, and recorded results accurately in eClinicalWorks.
• Assisted physicians with patient examinations and treatments, ensuring patient comfort and efficient workflow.
• Prepared exam rooms for patient visits by stocking supplies and maintaining cleanliness in accordance with safety standards.
• Maintaining inventory of medical supplies, ensuring adequate stock levels and timely replenishment.
• Performed venipuncture and collected blood specimens while following proper patient identification and safety procedures.
• Performed 12 lead EKGs and accurately recorded results for provider review.
• Verified patient demographics, insurance information, and test orders to ensure accurate registration and billing.
• Scheduled patients' appointments and assisted with check in and patient inquiries .

Non Degree Training Program (Healthcare Track) 2023-2025

Pathways to Graduation; (GED) 2023-2025

Certifications

Certified Clinical Medical Assistant (CCMA)- National Health Career

Certified Phlebotomy Technician (CPT)- National Health Career

EKG Technician (CET)- National Health Career

American Heart Association- Basic Life Support (BLS)