Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Bridgett Henderson

Bridgett Henderson

Maricopa,AZ

Summary

Results-driven Medical Billing Specialist with a proven track record at Optum(United Healthcare), where I reduced claim denial rates and streamlined billing processes. Skilled in revenue cycle management and insurance verification, I excel in enhancing efficiency and accuracy, contributing to improved financial outcomes in healthcare settings.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Patient Care Coordinator Sr

Optum, UnitedHealth Group
05.2025 - Current
  • Assisted in 100+ insurance verifications weekly
  • Ensured patient data accuracy, increasing efficiency
  • Supported coworkers reducing backlog by 30%

Medical Billing Specialist

Optum, UnitedHealth Group
10.2022 - 05.2025
  • Reduced claim denial rate by 15%
  • Processed over $2M billable claims yearly
  • Streamlined billing to improve efficiency by 25%

Administrative Assistant

Gaspy Healthcare
03.2020 - 10.2022
  • Facilitated communications functions to business office and medical team, collecting and reporting data, communication with doctor’s offices requesting orders, scheduling and following appointments for medical team, communication to patient/family members and other health professionals and maintaining confidentiality.
  • Implemented new procedures and technologies that improved efficiency and streamlined operations.

Education

Associate of Applied Science - Health Administration

Navarro College
Corsicana, TX
05-2016

Skills

  • Medical billing
  • Claims processing
  • Revenue cycle management
  • Insurance verification
  • Healthcare compliance
  • Electronic health records
  • Invoice reconciliation
  • Data analysis

Certification


  • TEXAS NOTARY PUBLIC

Timeline

Patient Care Coordinator Sr

Optum, UnitedHealth Group
05.2025 - Current

Medical Billing Specialist

Optum, UnitedHealth Group
10.2022 - 05.2025

Administrative Assistant

Gaspy Healthcare
03.2020 - 10.2022

Associate of Applied Science - Health Administration

Navarro College