Bridgett Mancera
Wisconsin Dells,WI
Summary
Compassionate Case Manager with over 20 years of comprehensive experience providing social services to various groups of people to aid with day-to-day issues. Well-versed in assessing client strengths, advocating for client resources and facilitating coordination of services. Kind and respectful professional with demonstrated conflict resolution skills and strong decision-making abilities.
Overview
14
14
years of professional experience
Work History
Coordinated Services Facilitator
Adams County Health and Human Services
05.2023 - Current
- Assess customers to create person-centered plans
- Coordinate delivery of services for treatment and recovery as outlined in the goals
- Serve as point of contact for external agencies and represent the department at team meetings
Mental Health Case Worker
Journey Mental Health Center
11.2022 - Current
- Provide comprehensive clinical services to consumers in community settings
- Work within a team to provide services to adults living with a serious mental illness and substance abuse
- Assist in rehabilitation, education, support, medication monitoring and delivery, and assess mental status
Adult APS/Crisis Worker
Juneau County Department of Human Services
08.2022 - 11.2022
- Evaluate, collaborate, and complete annual WATTS reviews, adult guardianships and protective placements
- Assess functional/cognitive/health and safety needs
- Developed safety plans to minimize crisis risk and intervene with specific procedures.
- Work collaboratively with medical and service providers, legal and law enforcement systems
Specialized Services Senior Case Manager
Mesa County Department of Human Services
03.2011 - 08.2022
- Facilitated ongoing case management services to support successful outcomes and meet stabilization goals
- Cooperated with local service providers, outreach workers, case managers and collaborative agencies to facilitate services for members
- Developed comprehensive client-driven case plan with short and long-term goals and recommended improvements by continuous evaluation of plans
Education
Bachelor of Arts - Sociology Concentrated in Human Services
Mesa State College
12.2009
Associate of Science - Human Services
Madison Area Technical College
Madison, WI05.2004
Skills
- Community Outreach/Collaboration
- Effective Clear Communication
- Planning & Organizing
- Relationship Building/Positive Attitude
- Coordinate Service Delivery
- Advocate/Professional Representative
Timeline
Coordinated Services Facilitator
Adams County Health and Human Services
05.2023 - Current
Mental Health Case Worker
Journey Mental Health Center
11.2022 - Current
Adult APS/Crisis Worker
Juneau County Department of Human Services
08.2022 - 11.2022
Specialized Services Senior Case Manager
Mesa County Department of Human Services
03.2011 - 08.2022
Associate of Science - Human Services
Madison Area Technical College
Bachelor of Arts - Sociology Concentrated in Human Services
Mesa State College
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