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Associate Principal Engineer

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GOAL → Customer Service to fill retirement time.
PROVEN RESULTS AND ACCOMPLISHMENTS Providing excellent customer service in previous jobs. Effective problem solver listening to issues and exploring all options to resolve problems for customers. Computer savvy, able to navigate between many different screens, troubleshoot and correct problems on computers, software and hardware. Able to keep a calm and pleasant demure while working in fast paced often stressful situations. Have already been to 80% of homes selling in Logan, Mingo and Wyoming Counties. Led sales team of 9 training and meeting goals for sales. Call center experience with 3 years 9 months last position. The metrics excelled so much, I was given the opportunity to lead team meetings on how the position should be handled. 3200 agents on program the metrics increased over 14 percent from my training session. Was Subject matter expert in regular training classes. (SME)
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Over 20 years’ experience in Clerical Office Administration & Customer Relations

An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.

Highly focused and creative Telecom Sales Representative with an excellent sales and customer satisfaction record. Adept at working simultaneously on multiple accounts with the highest accuracy and professional salesmanship. Able to function well independently or as part of a telecommunication sales team.

Bridgette Graham

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Customer Service Representative / Tech Support/ Retention

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High School Diploma - undefined

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Customer Service Representative / Tech Support/ Retention

High School Diploma - undefined

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