Bridgette Graham
Lake City,SC
Summary
To gain employment with a company that will utilize my present skills and experience in a way that is conducive to developing new one.
Overview
22
22
years of professional experience
Work History
Real Soft Inc
01.2020 - 01.2024
- - Advised Customer of the correct department to help with there needs
- - Transfer calls
Blue Cross Blue Shield
01.2015 - 01.2020
- - Coding
- - Processor Claims
Customer Service Representative / Tech Support/ Retention
Client Logic/Sitel/Sykes
01.2002 - 01.2015
- - Successfully assisted clients to resolve a variety of simple to complex topics
- - Expertly handled billing issues, completed orders and activated accounts
- - Assisted client with installing and uninstalling computer hardware and software
- - Retain Clients that wanted to cancel their services
- - Explain bills in detail with clients and process payments
- - Update Mortgage Loan and Process Payments
Education
High School Diploma - undefined
Kingstree Senior High School
Kingstree, SC05.1998
Skills
- - Commended for great phone voice
- - Extremely familiar with Windows ME / XP / NT as well as Mac operating systems
- - Able to maintain high levels of quality service during positive as well as negative calls
- - Capable of handling multiple phone lines in a professional, courteous and competent manner
Timeline
Real Soft Inc
01.2020 - 01.2024
Blue Cross Blue Shield
01.2015 - 01.2020
Customer Service Representative / Tech Support/ Retention
Client Logic/Sitel/Sykes
01.2002 - 01.2015
High School Diploma - undefined
Kingstree Senior High School