Open To Work
Bridgette Heredia
Tucson,AZ
Summary
Versatile professional with a proven record in delivering high-quality outcomes. Excels in communication and collaboration, consistently contributing to team success and organizational objectives. Dedicated to providing exceptional service while pursuing continuous learning and growth in the field.
Overview
10
10
years of professional experience
5
5
years of post-secondary education
Work History
Operations Coordinator
Dean's Plumbing
Tucson, AZ
06.2022 - Current
- Adapt quickly to a changing schedule, dispatch technicians based on incoming service calls, and prioritize tasks to meet customer needs efficiently.
- Edit work orders to ensure accuracy, submit invoices, and track to ensure timely payment.
- Successfully reduced the company’s overdue accounts by 82% through strategic negotiation and efficient account management.
- Manage clear, written communication with clients and property managers to facilitate smooth operations.
- Resolve client concerns professionally, ensuring customer satisfaction, and fostering long-term relationships.
Executive Assistant
Walton Motors
El Monte, CA
01.2019 - 12.2021
- Exercised strong attention to detail by thoroughly reviewing and editing work orders; confirming all job details, pricing, and service description accuracy before invoice submission.
- Assisted senior executives by overseeing and verifying the accuracy of daily office tasks, including the timely payments of company cards.
- Supported the seamless execution of administrative tasks, ensuring that critical daily operations ran smoothly and without error.
- Created training materials to streamline the learning process, guaranteeing a smooth transition, and continuity of operations.
- Onboarded a replacement through training on daily tasks and company processes.
Education
Bachelor of Science - Business Administration
University of Arizona
Tucson, AZ 05.2008 - 12.2010
Certification - Comprehensive Actor Training
American Conservatory Theater
San Francisco, CA 06.2024 - 08.2026
Skills
- Microsoft Office Suite
- Creative writing
- Effective communication and relationship-building
- Managing and organizing confidential information
- Brand representation
- Active listening
- Analytical problem-solving
Languages
Spanish
Professional
Affiliations
Hospitality Volunteer, Roots Community Outreach, | Astoria, NY |
- Scheduled volunteers to accommodate rotations, event needs and promote a welcoming atmosphere for attendees and team mates.
- Trained and mentored new volunteers, fostering a positive team environment and improved service efficiency.
Events Team Leader, Calvary Outreach | Tucson, AZ
- Managed event logistics for an event of over 1,500 attendees ensuring smooth operations beginning with preparation to execution and clean up.
Timeline
Certification - Comprehensive Actor Training
American Conservatory Theater
06.2024 - 08.2026
Operations Coordinator
Dean's Plumbing
06.2022 - Current
Executive Assistant
Walton Motors
01.2019 - 12.2021
Bachelor of Science - Business Administration
University of Arizona
05.2008 - 12.2010