Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
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Bridgette Heredia
Open To Work

Bridgette Heredia

Tucson,AZ

Summary

Versatile professional with a proven record in delivering high-quality outcomes. Excels in communication and collaboration, consistently contributing to team success and organizational objectives. Dedicated to providing exceptional service while pursuing continuous learning and growth in the field.

Overview

10
10
years of professional experience
5
5
years of post-secondary education

Work History

Operations Coordinator

Dean's Plumbing
Tucson, AZ
06.2022 - Current
  • Adapt quickly to a changing schedule, dispatch technicians based on incoming service calls, and prioritize tasks to meet customer needs efficiently.
  • Edit work orders to ensure accuracy, submit invoices, and track to ensure timely payment.
  • Successfully reduced the company’s overdue accounts by 82% through strategic negotiation and efficient account management.
  • Manage clear, written communication with clients and property managers to facilitate smooth operations.
  • Resolve client concerns professionally, ensuring customer satisfaction, and fostering long-term relationships.

Executive Assistant

Walton Motors
El Monte, CA
01.2019 - 12.2021
  • Exercised strong attention to detail by thoroughly reviewing and editing work orders; confirming all job details, pricing, and service description accuracy before invoice submission.
  • Assisted senior executives by overseeing and verifying the accuracy of daily office tasks, including the timely payments of company cards.
  • Supported the seamless execution of administrative tasks, ensuring that critical daily operations ran smoothly and without error.
  • Created training materials to streamline the learning process, guaranteeing a smooth transition, and continuity of operations.
  • Onboarded a replacement through training on daily tasks and company processes.

Education

Bachelor of Science - Business Administration

University of Arizona
Tucson, AZ
05.2008 - 12.2010

Certification - Comprehensive Actor Training

American Conservatory Theater
San Francisco, CA
06.2024 - 08.2026

Skills

  • Microsoft Office Suite
  • Creative writing
  • Effective communication and relationship-building
  • Managing and organizing confidential information
  • Brand representation
  • Active listening
  • Analytical problem-solving

Languages

Spanish
Professional

Affiliations

Hospitality Volunteer, Roots Community Outreach, | Astoria, NY |

  • Scheduled volunteers to accommodate rotations, event needs and promote a welcoming atmosphere for attendees and team mates.
  • Trained and mentored new volunteers, fostering a positive team environment and improved service efficiency.

Events Team Leader, Calvary Outreach | Tucson, AZ

  • Managed event logistics for an event of over 1,500 attendees ensuring smooth operations beginning with preparation to execution and clean up.

Timeline

Certification - Comprehensive Actor Training

American Conservatory Theater
06.2024 - 08.2026

Operations Coordinator

Dean's Plumbing
06.2022 - Current

Executive Assistant

Walton Motors
01.2019 - 12.2021

Bachelor of Science - Business Administration

University of Arizona
05.2008 - 12.2010
Bridgette Heredia