Bridgette Holak
Pflugerville,TX
Summary
Well-versed in coffee industry, bringing strong commitment to quality and customer satisfaction. Known for efficiently preparing and serving variety of coffee drinks, ensuring each cup meets high standards. Focused on teamwork and reliable in adapting to changing customer needs. Skills include basic latte art, cash handling, and remaining efficient in high-volume coffee shops.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Barista/Cashier/Bartender
Cabana Club
07.2024 - 10.2024
- Promoted customer loyalty and consistent sales with drink knowledge and flexibility
- Offered suggestions of drinks to customers based on their likes and caffeine-content
- Kept a steady cleaning routine throughout every shift
- Took part in constant coworker communication
- Offered remakes and substitutions to customers who weren’t satisfied
- Tapped beer and nitro kegs
- Communicated via online platforms to ensure all staff was up to date on shop changes
- Poured various types of beer
- Batched seasonal cocktails
- Ensured beer bar was kept up to standard cleanliness
- Restocked glasses, liquor, and garnishes as needed throughout the shift
- Entered and closed tabs at the end of shift
Cashier/Barista/Runner
Mozarts Coffee
01.2024 - 04.2024
- Promoted customer loyalty and consistent sales with drink knowledge and flexibility
- Offered suggestions of drinks to customers based on their likes
- Ensured that every customer was attended to if waiting around
- Assured clocking in 5 minutes early to every shift for flexibility
- Encouraged customers to get baked goods along with their drinks
- Worked 8 hour shifts with a consistent line out the door the whole shift
- Ran multiple types of food to the counter keeping track of customer order numbers
- Restocked milk crates after every shift
- Took part in constant coworker communication in a high-volume shop
- Offered remakes and substitutions to customers who weren’t satisfied
Cashier/Barista
Blanco Brew
02.2022 - 01.2023
- Promoted customer loyalty and consistent sales with drink knowledge and flexibility
- Ensured that every customer was greeted as they walked through the door
- Encouraged customers to get baked goods along with their drinks
- Worked high-volume events with a line out the door 5 hours
- Participated in giving out samples at weekend markets
- Restocked syrups, arranged, and organized retail products at the front of the store to make the appearance more clean
- Prepared smoothie cups in the back
- Sold alcohol to customers in the afternoon shifts
- Opened and closed the store independently
Cashier/Barista
Mochas & Javas
05.2021 - 01.2022
- Promoted customer loyalty and consistent sales with drink knowledge and flexibility
- Maintained knowledge of the store’s weekly drink discounts
- Ensured that every customer was greeted as they walked through the door
- Encouraged customers to sign up for rewards and checked their point balance
- Accurately exchanged bills at the register when money was low
- Prepared retail items such as yogurt and oats in the morning
- Restocked syrups, arranged, and organized retail products at the front of the store to make the appearance more clean
Education
B.S. - Elementary Education
Texas State University
San Marcos, TX05.2023
Skills
- POS and register
- Espresso machine operations
- Team building
- Light inventory control
- Up-selling
- Opening and closing duties
Certification
- Food Handler's License
- TABC License
Timeline
Barista/Cashier/Bartender
Cabana Club
07.2024 - 10.2024
Cashier/Barista/Runner
Mozarts Coffee
01.2024 - 04.2024
Cashier/Barista
Blanco Brew
02.2022 - 01.2023
Cashier/Barista
Mochas & Javas
05.2021 - 01.2022
- Food Handler's License
- TABC License
B.S. - Elementary Education
Texas State University
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