BRIDGETTE L. MURPHY
Worcester,MA
Summary
- To secure a position with a successful managerial background in operations/ retail operations can contribute to growth and profits.
- Effective communicator with excellent interpersonal and organizational skills
- Cooperative and flexible; readily adapt to changing needs and circumstances
- Resourceful, determined and tactful approach to problem resolution
- Able to manage multiple tasks, set appropriate priorities and meet deadlines
- Motivated, conscientious and confident self-starter who learns quickly
- Interact effectively with a wide range of personalities and at all organizational levels
- Enthusiastic team player who enjoys challenges and performs well under pressure
- Successfully hire, train, motivate, supervise and evaluate operations staff
Overview
35
35
years of professional experience
Work History
District Manager
Dollar Tree Stores
Worcester, MA
12.2012 - Current
- Analyzing district sales results and trends to achieve sales increases and maximize sales
- Maintaining a good inventory mix and merchandise presentation to maximize sales results
- Recruiting, training, and development
- Responsible for all aspects of inventory throughout the district
- Maintaining high level of customer service within the district through personal interactions increased operating efficiency and effectiveness
- Received top gun award, Presidents club award
Operations Manager
FED EX SMART POST
Northboro, MA
10.2007 - 01.2012
- Hire, train, develop, schedule and manage both permanent and temporary employees
- Conduct regular performance evaluations; conduct exit interviews when necessary
- Manage productivity to maximize efficiency and ensure that production schedules are met
- Ensure full compliance with all safety policies and procedures serving as Safety Manager and Quality Coach
- Implement lean manufacturing practices and continuous improvement methodology for increased operating efficiency and effectiveness
- Received multiple recognition for superior job performance including top 10 percentile in employee survey
Operations Manager
RAND WHITNEY PACKAGING
Worcester, MA
01.2000 - 01.2007
- Provided training, scheduling and supervision for approximately 160 employees
- Managed production schedules based on customer orders, equipment utilization and supply of materials
- Ensured that operation was in full compliance with all plant policies and procedures with regard to production methods, safety and maintaining high ethical standards
- Responsible for plant safety program, distribution, inventory control and logistics
- Worked closely with the company Vice President to facilitate the organization's growth from $4 to $42 million
- Implemented Lean Manufacturing as well as methods for improved operational effectiveness, teamwork and employee motivation
- Maintained a cost effective operation while enhancing production output and product quality
- Responsible for the complete setup of a 70,000 square foot off-site warehouse
- Implemented a program that reduced direct labor costs by 31%
Production Manager
INDUSTRIAL PACKAGING
Clinton, MA
01.1990 - 01.2000
- Handled all aspects of production planning and scheduling for all departments
- Ensured that all appropriate safety procedures were followed
- Responsible for maintaining adequate staffing levels including ordering temporary employees
- Managed all shipping and receiving activities
- Implemented initiatives that resulted in a 90% improvement in product quality
- Organized the plant and set up an additional manufacturing department enabling the company to add additional business
Education
B.S. - Business Management Program
UNIVERSITY OF PHOENIX
03.2025
Six Sigma Master Black Belt -
VILLANOVA UNIVERSITY
03.2025
Graduate -
NASHOBA REGIONAL HIGH SCHOOL
Bolton, MA01.1991
Skills
- Multi unit experience
- Scheduling
- Inventory Management
- Lean Manufacturing
- Safety
- Logistics
- Quality Procedures
- Safety Procedures
- Word
- Excel
- PowerPoint
- Employee Development
- Asset Protection
Affiliations
- Member, Society of Manufacturing Engineers (SME)
- Member, American Society of Production & Inventory Control Society (APICS)
Hobbies and Interests
- Physical Fitness
- Continuing Education
- Hiking
- Camping
- Tennis
Training
- QDM Certified - Quality Driven Management
- Certified Select Behavioral Interviewer - Select International
- Operations & Leadership Training; Quality Practitioner Trainer - FedEx
- Lean Manufacturing - Greater Boston Manufacturing Partners
- CPR & First Aid - American Red Cross
- Lean Manufacturing Achievement Certificate
- ISO 9001; OSHA - Record Keeping; OSHA - Organizing & Running a Safety Program
- Wickerlander Zulawski Certification
Timeline
District Manager
Dollar Tree Stores
12.2012 - Current
Operations Manager
FED EX SMART POST
10.2007 - 01.2012
Operations Manager
RAND WHITNEY PACKAGING
01.2000 - 01.2007
Production Manager
INDUSTRIAL PACKAGING
01.1990 - 01.2000
B.S. - Business Management Program
UNIVERSITY OF PHOENIX
Six Sigma Master Black Belt -
VILLANOVA UNIVERSITY
Graduate -
NASHOBA REGIONAL HIGH SCHOOL