Michael Gentile
The Woodlands
Summary
Motivated and results-focused management professional prepared to excel in high-demand retail environments. Known for optimizing operations, enhancing customer experience, and implementing strategic initiatives. People-first leader that emphasizes team collaboration and adaptability to meet evolving business needs. Proficient in operational management and strategic planning.
Overview
7
7
years of professional experience
Work History
District Manager
Ross Stores, Inc.
06.2022 - Current
- Led company performance initiatives, enhancing operational efficiency across the district of 12 stores.
- Reduced shrinkage by improving process execution.
- Reduced turnover and improved associate morale through people first initiatives.
- Successfully opened a new location in 2022.
- Achieved top district of the region award in 2024.
District Manager
Dollar General Corporation
12.2019 - 06.2022
- Led team of 17 store locations with full P&L accountability.
- Successfully managed and increased same store sales and EBITDA during covid-19 pandemic.
- Reduced district shrinkage each year.
- Achieved top 20% performance matrix ytd.
- Successfully opened 2 new locations in 2020 and 2021.
Market Leader
Fred's Inc.
07.2018 - 12.2019
- Full P&L accountability for all retail and pharmacy operations that consisted of 27 locations.
- Successfully managed the acquisition process with Walgreens & CVS. Oversaw all final closings of retail operations for 27 locations during the liquidation process.
Education
Associates in Arts -
Elgin Community College
Elgin, ILL01.2006
Skills
- Extensive retail management experience at both the store and multi-unit
- People-focused leadership skills
- Skilled in Office 365 tools
- Strong background in store merchandising practices
- Effective team management and team building
- Talent acquisition
- Goal-oriented planning
- Customer service and customer experience
- Training and coaching
- Goal setting expertise
- Operations management
- Sales management
Websites
Timeline
District Manager
Ross Stores, Inc.
06.2022 - Current
District Manager
Dollar General Corporation
12.2019 - 06.2022
Market Leader
Fred's Inc.
07.2018 - 12.2019
Associates in Arts -
Elgin Community College
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