Bridgette O’Connor
Summary
Detail-oriented phlebotomist skilled in blood collection and quality control, ensuring optimal safety and efficiency. Proficient in training new phlebotomists, enhancing team capabilities while consistently meeting operational goals. Engaged in maintaining high standards of patient care and safety compliance.
Overview
5
5
years of professional experience
Work History
Lead Phlebotomist
Grifols Biomat USA
08.2023 - Current
- Executed venipuncture for plasma donation while adhering to aseptic techniques for donor safety.
- Conducted hematocrit testing by collecting capillary blood samples and utilizing centrifuge equipment.
- Responded to patient inquiries to clarify collection processes and procedures.
- Assisted in training and onboarding new phlebotomists to enhance team capabilities.
- Contributed to quality assurance assessments to uphold safety standards and operational effectiveness.
- Utilized personal protective equipment to ensure safety for patients and coworkers.
- Organized phlebotomy cart following FIFO methods to maintain supply efficiency.
- Performed maintenance and repairs on Aurora XI plasmapheresis machines to ensure optimal performance.
Bartender
Oregon Beverage Services, (OBS)
06.2023 - Current
- Provided exceptional customer service while preparing and serving beverages at private and large-scale events, enhancing guest satisfaction.
- Coordinated with event staff to ensure seamless operations and timely beverage service, contributing to a positive guest experience.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Communicated to customers rules, prices, and expectations in loud, chaotic environments.
- Gained confidence and improved public speaking skills through direct interactions with diverse clientele in fast-paced environments.
Bartender Shift Lead
iWingz
05.2021 - 08.2023
- Resolved customer complaints and provided solutions to maintain satisfaction levels.
- Led waitstaff in communicating safety concerns to enhance awareness among customers and staff.
- Ensured cleanliness of bar area to uphold health standards and create a welcoming atmosphere.
- Executed opening and closing tasks, including printing sales reports and preparing cash drawers.
Contracted Tutor
KidPass
04.2022 - 01.2023
- Delivered tailored in-home tutoring for six-year-old student with dyslexia.
- Facilitated learning of alphabet and basic math skills to enhance reading proficiency.
- Adapted teaching methods and activities to align with student's unique learning style.
- Provided consistent positive feedback to boost confidence and motivation.
Education
Bachelor of Science - Biology
Lynn University
Boca Raton, FL12-2021
Skills
- Venipuncture and Blood Collection
- Specimen Collection and Labeling
- EMR documentation
- HIPAA compliance
- Quality Control and Safety Protocols
- High-Volume Clinical Workflow
- Specimen labeling
- Time management
References
- Brandon Fausett, Grifols Manager, (435)-650-2662, brandonfausett@live.com
- Dr. Gregory Murphy, Grifols CMD, (503)-949-4350, gwanblee@yahoo.com
- Brittney Meyer, Grifols Operational Supervisor, (503)-410-8033, juniemoon2016@gmail.com
- Jason Unruh, Oregon Beverage Services Owner, (503)-551-9540, jasontunruh@gmail.com
- Adam, Milewski, Lynn University Volleyball Coach, (954)-347-9218
Timeline
Lead Phlebotomist
Grifols Biomat USA
08.2023 - Current
Bartender
Oregon Beverage Services, (OBS)
06.2023 - Current
Contracted Tutor
KidPass
04.2022 - 01.2023
Bartender Shift Lead
iWingz
05.2021 - 08.2023
Bachelor of Science - Biology
Lynn University