Summary
Overview
Work History
Education
Skills
Timeline
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Bridgette Saporito

Riverside,CA

Summary

Accomplished Event Banquet Captain at Wedgewood Weddings, adept in team management and guest relations, significantly enhancing event success and customer satisfaction. Skilled in staff leadership and food safety, I excel in driving team efficiency and ensuring seamless event execution. My proactive approach has fostered repeat business and improved operational outcomes.

Overview

9
9
years of professional experience

Work History

Event Banquet Captain

Wedgewood Weddings
03.2023 - Current
  • Ensured timely preparation of function spaces according to client specifications, providing them a hassle-free experience on their special day.
  • Maintained clear communication channels between all departments involved in banquets, contributing to successful event outcomes.
  • Evaluated employee performance routinely through constructive feedback which contributed towards professional growth and development.
  • Handled client inquiries promptly and professionally, fostering excellent rapport and driving repeat business.
  • Maintained accurate records of event details, client communications, and financial transactions to ensure seamless organization and execution.
  • Enhanced guest satisfaction by overseeing banquet operations and ensuring smooth execution of events.
  • Ensured compliance with safety regulations, maintaining a safe working environment for both staff and guests.
  • Managed staff scheduling, resulting in reduced labor costs and improved team efficiency.

Event Banquet Server

Double Tree By Hilton
01.2022 - Current
  • Served appetizers, delivered entrees, and refilled beverages for banquet guests.
  • Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
  • Set up banquet tables and chairs based on event requirements.
  • Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
  • Completed post-event tasks such as cleaning, breakdown, and inventory management to prepare for future banquets efficiently.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Adhered to all health and safety regulations while serving food and beverages.
  • Maintained flexible work schedule to meet event needs.

Operations Assistant/Mortgage Loan Processor Assistant

Guaranteed Rate, Inc
08.2015 - 10.2021
  • Solved problems timely and effectively, ensuring customer satisfaction.
  • Managed day-to-day department operations with effective workflow coordination.
  • Assisted operations manager with planning of routine operations and special projects.
  • Supported daily operations by organizing office spaces for maximum functionality and ease of use.
  • Provided administrative support with accurate document preparation and data entry.
  • Collaborated with other departments to foster smooth operation of daily processes.
  • Contributed to development of operational procedures to improve efficiency and accuracy.
  • Prepared and delivered operational performance reports to inform management.
  • Assisted in the development of standard operating procedures to maintain consistency and accuracy across all tasks.

Education

High School Diploma -

Diamond Bar High School
Diamond Bar, CA
06.1990

Skills

  • Team Management
  • Banquet Setup
  • Team member development
  • Staff Leadership
  • Staff Supervision
  • Staff Management
  • Exceptional leadership
  • Employee Development
  • Food safety and sanitation
  • Guest Relations
  • Inventory Management
  • Portion Control
  • Table setting expertise
  • Corporate event management
  • Dietary restriction compliance
  • Sanitation Standards
  • Portioning
  • Dietary restriction planning
  • Food safety knowledge
  • Food procurement
  • Menu Planning
  • Menu development
  • Venue coordination
  • Conflict and Complaint Resolution
  • Team Player
  • Time Management
  • Relationship Building
  • Food station setup
  • High-volume dining
  • Professional and Courteous
  • Service Coordination
  • Customer Service

Timeline

Event Banquet Captain

Wedgewood Weddings
03.2023 - Current

Event Banquet Server

Double Tree By Hilton
01.2022 - Current

Operations Assistant/Mortgage Loan Processor Assistant

Guaranteed Rate, Inc
08.2015 - 10.2021

High School Diploma -

Diamond Bar High School

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Bridgette Saporito