Bridgette L. Broadnax
Tulsa,OK
Summary
Forward thinking professional with over 25 years experience in a corporate Finance setting. Desire to use my knowledge of standard business principles and hands on training to create great working relationships, add value in service, and exemplify integrity.
Overview
27
27
years of professional experience
Work History
Finance Department Supervisor
U. S. Department of Labor - Tulsa Job Corps Center
Tulsa, Oklahoma
03.2019 - Current
- Ensure compliance with Dept of Labor PRH guidelines and Center Operating Procedure, maintaining departmental accuracy and accountability.
- Oversee center's budgeting process, effectively monitor progress and changes in expenditures, and provided timely updates to the leadership team regarding financial status.
- Assure center accounts payable commitments are validated and paid within term as well as providing financial support for staff and student needs on center.
- Coordinate and assist with Federal and Corporate level audit processes.
- Analyze financial reporting in an accurate and timely manner, clearly communicate month end and annual reports that illustrate disbursements and account balances.
- Perform monthly reconciliation of center checking accounts and maintain center records, ledgers, and journals as needed.
- Provide effective customer service support to both staff and students.
- Provide guidance and support to a small team, effectively communicating departmental needs and conducting ongoing training for continued department efficiencies.
Consultant - Wholesale Financial Operations
Verizon Corporation
Tulsa, OK
01.2016 - 12.2018
- Provided lead support and technical guidance to analysts and contractors, in collecting delinquent accounts receivable customer bases totaling over $10M.
- Investigated complex wholesale billing disputes, and effectively communicated claims resolutions to the customer and team members.
- Delivered exceptional customer experiences and nurtured strong professional relationships with customers and team members.
- Guided new team members through hands-on experience in the day-to-day claims/collection processes and procedures, enhancing their proficiency with billing and research systems.
Analyst - Wholesale Financial Operations
Verizon Corporation
Tulsa, OK
06.1999 - 01.2016
- Managed accounts receivable for a diverse customer base consisting of over 500 accounts with monthly transactions averaging $2.5M.
- Resolved moderate to complex billing disputes for Wholesale customers by analyzing submitted issues and accurately determining claims.
- Maintained 28-day claims acknowledgment to completion process with accuracy and quality.
- Identified and resolved billing discrepancies during the claims process, ensuring cleaner and more precise invoice delivery to customers.
- Managed all customer billing needs, claim updates, and invoice queries as their dedicated point of contact.
Bank Teller
Arvest Bank (Formerly State Bank & Trust)
Tulsa, OK
07.1997 - 06.1999
- Processed deposits, withdrawals, federal tax deposits, and loan payments for both commercial and personal accounts.
- Assisted with the reconciliation of accounts.
- Responsible for new product introduction and sales.
- Managed cash drawer and balanced bank vaults with accuracy.
- Provided excellent customer service and support.
Education
BBA - Finance
Northeastern State University
Tahlequah, OK12-1999
Skills
- Effective listener with the ability to initiate communication with others while simultaneously building credibility and a positive rapport
- Self-starter willing to begin new tasks, ideas, projects and follow through to completion and meet deadlines
- Strong analytical, organizational, and documentation skills with the ability to take on multiple tasks and responsibilities
- Proficient in Procas, Great Plains, Quickbooks, Word, Excel, and PowerPoint
- Team player eager to work hard to see successful results
Timeline
Finance Department Supervisor
U. S. Department of Labor - Tulsa Job Corps Center
03.2019 - Current
Consultant - Wholesale Financial Operations
Verizon Corporation
01.2016 - 12.2018
Analyst - Wholesale Financial Operations
Verizon Corporation
06.1999 - 01.2016
Bank Teller
Arvest Bank (Formerly State Bank & Trust)
07.1997 - 06.1999
BBA - Finance
Northeastern State University
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