BRIDGIT Cross

• Answered an average of 25-30 calls per day by addressing customer inquiries, solving problems and providing new product information.
• Greeted customers entering the store to ascertain what each customer wanted or needed.
• Politely assisted customers in person and via telephone.
• Earned management trust by serving as key holder, responsibly opening and closing store.
• Described product to customers and accurately explained details and care of merchandise.
• Communicated with vendors regarding back order availability, future inventory and special orders.
• Handled daily heavy flow of paperwork and cooperated with the accounting departments on invoicing and shipping problems.

Handled all outgoing billing for the company.

• Calculated the aircraft weight and balance, performance and fuel requirements.
• Issued landing and take-off authorizations.
• Informed pilots potentially hazardous conditions.
• Maintained air-to-ground and point-to-point radio contact with aircraft commanders.
• Monitored aircraft using radar, computer equipment or visual references.
• Monitored the movement of aircraft to minimize delays and maximize safety.
• Controlled arriving, departing and transitioned aircraft in the airport.
• Ensured that all aircraft operational matters were within manufacturers, FAA and company limits including fuel loading, weight and balance and performance measures.