Bridney Castaneda
Chicago,IL
Summary
Organized and dependable candidate with a positive attitude. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Concierge Banker
Citibank
3535 N Central Ave
12.2021 - Current
- Maintained front desk's concierge book to provide visitors with access to relevant local information.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Developed and maintained courteous and effective working relationships.
- Remedied issues quickly and effectively through active listening, conflict resolution and dynamic communication skills.
Delivery Driver
UBER
08.2020 - 03.2022
- Kept delivery vehicle clean and neat to maintain company's professional reputation.
- Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
- Developed and maintained professional relations between customer, store personnel and company.
- Verified orders prior to completing deliveries to avoid customer complaints.
Customer Service Representative
PLS Check Cashing
11.2021 - 12.2021
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Senior Caregiver
Help At Home Senior Care
09.2014 - 12.2021
- Established nutritious meal plans and prepared daily offerings to meet clients dietary needs.
- Transported individuals to events and activities, medical appointments and shopping trips.
- Assisted with daily living activities, running errands and household chores.
- Offered companionship and kindness to elderly clients.
Cashier
Car Care Auto Spa
02.2019 - 06.2021
- Helped customers complete purchases and locate items .
- Restocked and organized merchandise .
- Answered questions and addressed customer concerns.
- Worked closely with shift manager to solve problems .
Medical Assistant Student Intern
MD Immediate Care
05.2016 - 07.2016
- Implemented care and efficiency improvements to support and enhance office operations.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Maintained detailed records of test results by entering data and patient information into computer.
- Vital signs measurement
- Pregnancy Testing
- Instrument sterilization
- Mono/strep Testing
- Medication Administration
- Hemoglobin/Hematocrit Testing
- Urinalysis
- 12 lead EKG Procedure
- Glucose/Cholesterol Testing
- Out-patient minor Surgery Procedures
Education
Medical Assistant
Northwestern College
Chicago, ILHigh School Diploma -
CARL SCHURZ HIGH SCHOOL
3601 N Milwaukee Ave Chicago Il 6064106.2014
Skills
- Valid Driver's License
- Attention to Detail
- Delivery and Shipment Records
- Dependability and Honesty
- Self-motivated professional
- Professionalism
- Good listening skills
- Leadership
- Problem Solving
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Concierge Banker
Citibank
12.2021 - Current
Customer Service Representative
PLS Check Cashing
11.2021 - 12.2021
Delivery Driver
UBER
08.2020 - 03.2022
Cashier
Car Care Auto Spa
02.2019 - 06.2021
Medical Assistant Student Intern
MD Immediate Care
05.2016 - 07.2016
Senior Caregiver
Help At Home Senior Care
09.2014 - 12.2021
Medical Assistant
Northwestern College
High School Diploma -
CARL SCHURZ HIGH SCHOOL