Bridny Villacis
Kearny,NJ
Summary
Organized college student who strives to be the best at any task. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in any environments. Hardworking employee enthusiastic about learning the automotive field inside and out.
Overview
4
4
years of professional experience
Work History
Waitress
Nuestra Casa Restaurant
09.2021 - Current
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Streamlined order processing for increased efficiency through clear communication with kitchen staff.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
Laundromat Attendant
Bri's Laundromat
05.2020 - 07.2021
- Improved customer satisfaction by providing friendly and efficient service during their laundromat experience.
- Ensured a clean and organized environment for customers by performing routine maintenance tasks such as sweeping, mopping, and wiping down machines.
- Assisted customers with machine operation and troubleshooting, resolving issues promptly to minimize downtime.
- Increased repeat business by creating a welcoming atmosphere and addressing customer concerns professionally.
Education
High School Diploma -
Technology High School
Newark, NJBachelor of Science - Business Administration
Essex County College
Newark, NJ05.2025
Skills
- Customer Service
- Dining Area Maintenance
- Bilingual
- Upselling Techniques
- Special Event Coordination
- Reliable and Responsible
- Warm and Friendly
photography
*Photography & film for soccer team during high school from September-December 2020.
*Car modeling
Timeline
Waitress
Nuestra Casa Restaurant
09.2021 - Current
Laundromat Attendant
Bri's Laundromat
05.2020 - 07.2021
High School Diploma -
Technology High School
Bachelor of Science - Business Administration
Essex County College
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