Patient Access Representative
Our Lady Of The Lake Hospital
Baton Rouge
10/07/19 - Current
- Applied HIPAA privacy and security regulations while handling patient information.
- Collected co-pays and other payments from patients at time of service.
- Maintained confidentiality of all patient information in accordance with HIPAA regulations.
- Verified insurance coverage for services provided by the facility.
- Registered patients by completing face-to-face interviews to obtain demographic, insurance, and medical information.
- Obtained necessary signatures for privacy laws and consent for treatment.
- Created new patient accounts in EMR system as needed.
- Verified demographics and insurance information to register patients in computer system.
- Communicated financial obligations to patients and collected fees at time of service.
- Processed patient admissions, registrations, transfers, and discharges according to established procedures.
- Organized and maintained records by updating and obtaining both personal and financial information from patients.
- Updated reference materials with Medicare, Medicaid and third-party payer requirements, guidelines, policies and list of accepted insurance plans.