Brieanna Corbin
Douglasville,GA
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
High-energy professional skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.
Sociable server offering several years of experience delivering friendly, prompt service to customers. Skillful in making personalized menu recommendations and managing closing duties. In-depth knowledge of pos system operations and food safety and sanitation regulations.
Efficient Server known for productivity and ability to complete tasks swiftly. Specialize in customer service, time management, and conflict resolution, ensuring smooth dining experiences. Excel in communication, adaptability, and teamwork, leveraging these skills to meet diverse customer needs and maintain high satisfaction levels.
Overview
2
2
years of professional experience
Work History
Server
T brunch bar
Peachtree City, Georgia
07.2023 - 12.2023
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Delivered food orders promptly and courteously.
- Monitored dining room for cleanliness and proper set-up at all times.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
Waitress Trainer
Ibiza Nightclub
Duluth, Georgia
11.2021 - 08.2022
- Prepared and conducted on-site training sessions for wait staff on customer service, food safety, and proper table setting.
- Developed instructional materials such as workbooks, handouts, job aids, videos, multimedia visual aids and online tutorials.
- Provided guidance to new waiters in learning the menu items and their ingredients.
- Demonstrated proper methods of taking orders from customers accurately and efficiently.
- Instructed waiters on how to respond appropriately to customer complaints or inquiries.
- Reviewed servers' performance regularly by observing them interacting with customers during meal services.
- Assessed waiters' knowledge of restaurant policies and procedures related to customer service standards.
- Evaluated waiter's performance through feedback forms and one-on-one meetings.
- Maintained accurate records of trainees' progress throughout the training program.
- Provided constructive criticism to help servers improve their skills and increase efficiency levels.
- Provided exceptional service to high volume of daily customers.
- Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
- Educated waiters on menu, memorization strategies and how to convey information clearly.
- Instructed new staff members on food handling procedures and service techniques.
- Verified guest satisfaction with meals and suggested additional items to increase restaurant sales.
Server
High Noon brunch
Douglasville, Georgia
02.2022 - 07.2022
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Maintained records of transactions made during shift as required by law or company policy.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Followed health safety guidelines when preparing and serving food products.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Upheld high standards of sanitation in accordance with health department regulations.
- Stayed informed about daily specials, new menu items, promotions.
- Operated POS terminals to input orders, split bills and calculate totals.
Education
GED -
Orange Ulcer
New York05-2021
Skills
- Team member support
- Food inspection
- Order delivery practices
- Table resetting
- Liquor, wine, and food service
- Menu item recommendation
- Dining customer service
- POS operation
- Positive and professional
- Check payment processing
- Effective customer upselling
- Allergy awareness
- Price memorization
- Food sales and promotion
- Food safety practices
- Take-out service
Timeline
Server
T brunch bar
07.2023 - 12.2023
Server
High Noon brunch
02.2022 - 07.2022
Waitress Trainer
Ibiza Nightclub
11.2021 - 08.2022
GED -
Orange Ulcer