Summary
Overview
Work History
Education
Skills
Timeline
Generic

BRIEANNA EASLEY

Houston,TX

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Overview

1
1
year of professional experience

Work History

Delivery Driver

Amazon
Houston, Tx
08.2023 - 09.2024
  • Received daily delivery instructions and route assignments from dispatch.
  • Ensured accurate completion of all paperwork associated with deliveries.
  • Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.

Customer Service Representative

Assurant
Houston, Texas
05.2023 - 07.2024
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Gathered customer feedback through surveys and used the data to improve customer service.

Education

High School Diploma -

North Campus High School

Skills

  • Payment Collection
  • Order Verification
  • Delivery logging
  • Customer service
  • Inbound and Outbound Calling
  • Problem solver

Timeline

Delivery Driver

Amazon
08.2023 - 09.2024

Customer Service Representative

Assurant
05.2023 - 07.2024

High School Diploma -

North Campus High School
BRIEANNA EASLEY