Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Video Game Enthusiast
Timeline
Generic

Brieanna Verburg

Bryan,OH

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Assistant Manager

Biggby
08.2022 - Current
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Streamlined store operations for increased efficiency, implementing new processes and procedures.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Increased sales through effective merchandising strategies and targeted promotions.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.

Senior Sandwich Artist

Subway
06.2021 - 08.2022
  • Developed strong rapport with regular customers through engaging conversations while providing personalized service based on their preferences.
  • Enhanced customer satisfaction by efficiently preparing high-quality sandwiches and consistently maintaining a clean work environment.
  • Contributed to a positive team atmosphere by collaborating with colleagues to complete tasks efficiently during peak hours.
  • Assisted with staff training, sharing expertise on sandwich crafting techniques, product knowledge, and company policies.
  • Reduced food waste by effectively managing inventory and closely monitoring product freshness.
  • Greeted guests, promoted specials, and took orders.

Cashier

Dollar General
01.2021 - 06.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.

Cashier

Walmart
02.2020 - 06.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.

Education

High School Diploma -

Bryan High School
Bryan, OH
05.2019

Skills

  • Employee Scheduling

  • Operations Management

  • Cost Reduction

  • Product and service knowledge

  • Task Delegation

  • Recruiting and interviewing

  • Orientation and training

  • Google Drive

  • Schedule oversight

  • Staff Training and Development

  • Staff Supervision

  • Cost Control

  • Recruitment and hiring

  • Money Handling

  • Customer Service

  • Emergency Response

  • Computer Skills

  • Decision-Making

  • Staff Training

  • Problem-solving aptitude

  • Task Prioritization

  • Scheduling and Coordinating

  • Excellent Communication

  • Good Judgment

  • Team Development

Accomplishments

  • Supervised team of 15 staff members.
  • Resolved product issue through consumer testing.
  • Achieved well trained through effectively helping with them learning the correct way to build a drink.

Certification

  • CM - Certified Manager Certification

Video Game Enthusiast

I enjoy playing video games in my free time and its one of the ways I use to relax and help ground myself after a rough day at work.

Timeline

Assistant Manager

Biggby
08.2022 - Current

Senior Sandwich Artist

Subway
06.2021 - 08.2022

Cashier

Dollar General
01.2021 - 06.2021

Cashier

Walmart
02.2020 - 06.2021

High School Diploma -

Bryan High School

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Brieanna Verburg