Brielle Macatiag
Daytona Beach,FL
Summary
Eager to make an impact, and support families in need during stressful situations. I am a fast learner, innovative, and very empathetic. I loved working with children, and fitting into a leadership role. I just want to be able to do more, and widen my knowledge in the field as much as possible.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
Olive Garden
daytona beach, FL
08.2023 - Current
- Followed health safety guidelines when preparing and serving food products.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Upheld high standards of sanitation in accordance with health department regulations.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Operated POS terminals to input orders, split bills and calculate totals.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Residencial Adolescent Specialist
SMA Healthcare
Daytona Beach , FL
09.2023 - 07.2024
- worked with children in distress and struggle with mental health
- contributed to parents plan to better their children
- achieved a routine that works toward mental and physical health for children
- managed the schedule for treatment work alongside with clinicians
- conducted comprehensive treatment work for children
- prioritized paperwork that kept track of children's well-being
- completed round the clock check up on patients
- assisted children with daily routine
- approached challenging tasks alongside clinicians
- provided support and guidance for parents and children in distress
Server
Break on the Lake
Cross Hill , SC
08.2022 - 07.2023
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Maintained records of transactions made during shift as required by law or company policy.
- Stayed informed about daily specials, new menu items, promotions.
- Assisted in training new servers.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Monitored dining room for cleanliness and proper set-up at all times.
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
Outreach Specialist
Pathways To Healing
Columbia , South Carolina
01.2021 - 01.2023
- on call for the hotline
- assisted sexually assaulted victims in hospital setting
- informed patients about our program
- Developed relationships with key influencers within the target audience demographic.
- Compiled feedback from customers regarding their experience with the organization's services.
- Developed and implemented comprehensive outreach strategies to engage target audiences.
- Analyzed data from surveys to identify gaps in current outreach initiatives.
Education
Bachelor of Arts - Psychology
Columbia College
Columbia, SC05-2023
Skills
- Strong Work Ethic
- Positive and professional
- Ordering Procedures
- Relationship Management
- Performance Improvement
- Service prioritization
- Human Resources Management
- Innovation management
- Accountability
- Strategic Thinking
- Coaching and Mentoring
- Management Consultation
- Lectures and Discussions
- Team Exercises
- Attention to Detail
- Special Needs Clientele
- Relationship Building
- Group Instruction
- Data organization
- Multitasking
- Professionalism
- Goal Setting
- Problem-solving aptitude
- Training Program Development
- Clear Communication
- Decision-Making
- Reliability
- Task Prioritization
- Excellent Communication
- Materials Preparation
Certification
- CPR certified
- Skill pro certified
Timeline
Residencial Adolescent Specialist
SMA Healthcare
09.2023 - 07.2024
Server
Olive Garden
08.2023 - Current
Server
Break on the Lake
08.2022 - 07.2023
Outreach Specialist
Pathways To Healing
01.2021 - 01.2023
Bachelor of Arts - Psychology
Columbia College
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