Brielle Rhodes
Mobile,AL
Summary
Dynamic professional eager to contribute to a thriving organization with a friendly demeanor and a strong commitment to driving positive revenue growth. Passionate about fostering collaborative environments that encourage innovation and teamwork. Dedicated to achieving long-term career success while continuously pursuing personal and professional development. Ready to leverage skills and experience to make a meaningful impact within a forward-thinking company.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Franklin Primary Health Center
01.2022 - 08.2024
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Called and faxed pharmacies to submit prescriptions and refills.
- Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
Certified Medical Assistant
USA Health Strada Center
01.2019 - 2022
- Obtain and chart vitals
- Perform routine lab tests
- Collect lab specimens
- Injection administration
- Scheduling appointments for patients
- Immunizations
- Ensured HIPPA compliance
- Vision and hearing tests
- Medication Dispensing
- Patient education
Package Handler
FedEx Ground
01.2018 - 2019
- Work with team to assemble, seal, and load packages into correct trucks
- Read and comprehend labels to ensure proper processing
- Always follow safety rules
- Sort items according to the destination
- Ability to work with hand tools and loading equipment
- Work efficiently to meet client and company expectations
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Contributed to increased productivity by working effectively in high-pressure situations.
Customer Service Agent
Alorica
01.2017 - 01.2018
- Manage large amounts of incoming calls
- Identify and assess customers needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid, and complete information by using the right methods/tools
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution, keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines, and policies
- Take the extra mile to engage customers
Child Care Provider
Child Development Home
01.2014 - 01.2016
- Take instructions from parents regarding each child’s specific behavior and limitations
- Engage children in conversation or play to determine their specific educational and social needs
- Note down specific observations and discuss any alarming observations with the parents
- Comfort children in time of distress and implement positive discipline within care
- Develop and maintain records of each child and ensure that all records are stored in a safe place and kept confidential
- Teach alphabets and numeracy keeping in mind each child’s individual pace and interest
- Provide care and comfort for all ages
Education
Associate of Science -
Bishop State Community College
Mobile, AL05-2024
Certified Medical Assistant -
A&O Health Career Center
Mobile, AL01.2019
Some College (No Degree) -
University of South Alabama
Mobile, ALHigh School Diploma -
Murphy High School
Mobile, AL05.2010
Skills
- Creativity
- Effective communication skills
- Outstanding Customer service skills
- Adaptability
- Professionalism
- Interpersonal abilities
- Computer and technical literacy
- HIPAA compliance
- Medical terminology
- Specimens collection and processing
- Patient scheduling
- Medication administration
- Patient care
- Vital sign monitoring
- Multitasking and organization
Certification
- Certified Medical Assistant, CMA 2019 to Present
- First Aid and CPR Certified
Timeline
Certified Medical Assistant
Franklin Primary Health Center
01.2022 - 08.2024
Certified Medical Assistant
USA Health Strada Center
01.2019 - 2022
Package Handler
FedEx Ground
01.2018 - 2019
Customer Service Agent
Alorica
01.2017 - 01.2018
Child Care Provider
Child Development Home
01.2014 - 01.2016
Associate of Science -
Bishop State Community College
Certified Medical Assistant -
A&O Health Career Center
Some College (No Degree) -
University of South Alabama
High School Diploma -
Murphy High School
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