Emily Velasquez
Victoria,Texas
Summary
Dedicated and adaptable Assistant Manager with diverse experience in retail, healthcare, and home health support. Proven ability to multitask and organize effectively, developed through managing responsibilities in busy work environments. Currently pursuing LVN certification, set for completion in December, with a strong focus on leveraging healthcare expertise to enhance patient care. Committed to contributing to team success and supporting organizational objectives through effective communication and a proactive approach.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Victoria College
01.2023 - 01.2025
Assistant Manager
Hibbett Sports
01.2017 - 01.2019
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Managed customer service inquiries and complaints in a timely manner.
- Recruited and trained new employees to meet job requirements.
- Communicated regularly with customers to gain insights into their needs.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Ensured compliance with safety regulations and company policies.
- Supervised daily operations including scheduling shifts, assigning duties.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Home Health Aid
Bee First Home Health Agency
01.2017 - 01.2018
- Prepared meals and snacks according to prescribed diets.
- Helped patients move in and out of beds, wheelchairs or automobiles and with dressing and grooming.
- Delivered high level of assistance with cooking, meal preparation and shopping.
- Documented patient status and reported changes in care needs.
- Transported clients to doctor appointments and social events.
- Assisted clients with bathing, dressing and incontinence care.
- Recognized emergency situations and implemented appropriate procedures.
Education
Certified Medical Assistant -
Victoria College
Victoria01-2023
Skills
- Patient Care
- Organization
- Adaptability
- Teamwork
- BLS certified
- Creativity
- Leadership
- Problem solving
- Medication administration
Certification
- Basic Life Support (BLS) Certification
Timeline
Certified Medical Assistant
Victoria College
01.2023 - 01.2025
Assistant Manager
Hibbett Sports
01.2017 - 01.2019
Home Health Aid
Bee First Home Health Agency
01.2017 - 01.2018
- Basic Life Support (BLS) Certification
Certified Medical Assistant -
Victoria College
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