Briette Mann
Middletown,NY
Summary
Dedicated teaching assistant with strong skills in customer service, relationship building, and problem-solving. Committed to fostering positive learning environments and enhancing student engagement.
Experienced with customer service, sales techniques, and product knowledge. Utilizes persuasive communication to connect with customers and recommend products. Track record of maintaining organized inventory and supporting team goals.
Overview
14
14
years of professional experience
Work History
Teaching Assistant
The Center for Discovery
12.2019 - Current
- Facilitated classroom activities to enhance student engagement and learning outcomes.
- Supported instructional delivery by preparing materials and resources for lessons.
- Assisted in assessing student progress through observation and data collection methods.
- Led small group sessions to reinforce concepts and promote academic growth among students.
- Implemented strategies to improve student behavior and create a positive learning environment.
- Managed classroom behavior effectively, creating a positive learning atmosphere conducive to academic success.
- Assisted struggling students to maintain progress levels by designing individualized lesson plans focused on areas for improvement.
- Contributed to the creation of a safe and supportive learning environment where all students felt valued and accepted.
Retail Sales Associate
Carters Oshkosh
Woodbury, NY
05.2017 - 12.2019
- Assisted customers with product selection and addressed inquiries to enhance shopping experience.
- Maintained accurate inventory levels through regular stock assessments and replenishment processes.
- Trained new associates on store policies, customer service standards, and operational procedures.
- Processed transactions efficiently using point-of-sale systems while ensuring accuracy in cash handling.
- Developed strong relationships with repeat customers, fostering loyalty and increasing return visits.
- Collaborated with team members to achieve store goals and maintain high standards of cleanliness and organization.
- Helped customers complete purchases, locate items, and join reward programs.
- Greeted customers and provided outstanding customer service.
- Assisted in setting up promotional displays to attract customer attention and boost sales.
Administrative Assistant
Kennett School Of Gymnastics
Goshen, NY
06.2012 - 01.2018
- Managed daily office operations, ensuring efficient workflow and communication among staff and clients.
- Coordinated scheduling of gymnastics classes, optimizing instructor availability and participant engagement.
- Maintained accurate records of student registrations and payments, enhancing data integrity and accessibility.
- Developed training materials for new administrative staff, improving onboarding process effectiveness.
- Assisted in planning community outreach events, increasing local awareness of gymnastics programs and services.
- Led efforts to enhance customer service protocols, resulting in improved client satisfaction ratings.
- Collaborated with management to refine operational procedures, driving efficiency across administrative functions.
Sales Associate
Spirit Halloween Super Store
Middletown, NY
08.2012 - 11.2012
- Assisted customers in selecting costumes and accessories, ensuring an enjoyable shopping experience.
- Managed inventory levels and organized stockroom for efficient product accessibility.
- Maintained cleanliness and organization of the sales floor, promoting a welcoming environment.
- Analyzed customer feedback to identify trends and recommend improvements in service delivery.
- Built relationships with customers to encourage repeat business.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
High School Diploma -
Pine Bush High School
Pine Bush, NYSkills
- Positive attitude
- Computer skills
- Relationship building
- Calm and patient demeanor
- Collaborative teamwork
- Teamwork
- Customer service
- Problem-solving
- Time management
- Retail sales
- Customer assistance
- Money handling
- Flexible schedule
- Cash register operation
- Professional appearance
- Stocking and receiving
- Phone etiquette
- Conflict resolution
Timeline
Teaching Assistant
The Center for Discovery
12.2019 - Current
Retail Sales Associate
Carters Oshkosh
05.2017 - 12.2019
Sales Associate
Spirit Halloween Super Store
08.2012 - 11.2012
Administrative Assistant
Kennett School Of Gymnastics
06.2012 - 01.2018
High School Diploma -
Pine Bush High School