Brigett Colmenero
Pflugerville
Summary
Dynamic Insurance Agent with expertise in customer education, client retention, and problem-solving. Proven ability to manage client accounts effectively, ensuring compliance and satisfaction.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Insurance Agent
Self
Pflugerville
08.2024 - Current
- Consulted with clients to assess insurance needs and recommend appropriate coverage.
- Managed client accounts and maintained up-to-date policy information.
- Processed insurance applications and ensured compliance with regulations.
- Educated clients on policy features, benefits, and terms of coverage.
- Handled client inquiries and resolved issues regarding claims or policies.
- Conducted regular follow-ups to ensure client satisfaction and address concerns.
- Educated customers on the importance of maintaining adequate insurance coverage.
Insurance Agent
Bankerslife
Austin
06.2016 - 07.2024
- Managed scheduling and resource allocation for optimal team performance.
- Assigned tasks to staff members to ensure timely completion of projects.
- Monitored customer service quality standards to ensure customer satisfaction.
- Conducted performance reviews for staff members to identify areas of improvement.
Education
Associate of Applied Science - Special Education
Del Mar College
Corpus Christi, TX05-2005
Skills
- Customer education
- Problem solving
- Health insurance
- Customer service
- Customer follow-up
- Client retention
- Client needs analysis
- Vision and dental insurance
- Life insurance
- Quotes and sales
- Communication skills
- Team building
Certification
General Lines Life and Health
Affiliations
Volunteer with Alzheimer's Association
Timeline
Insurance Agent
Self
08.2024 - Current
Insurance Agent
Bankerslife
06.2016 - 07.2024
Associate of Applied Science - Special Education
Del Mar College