Compassionate Medical Assistant and Phlebotomist with strong patient care experience in diverse healthcare settings. Skilled in building trust, easing patient concerns, and providing high-quality support during exams, procedures, and blood draws. Recognized for excellent people skills, reliability, and dedication to delivering respectful and empathetic care.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Health Specialist / Medical Assistant
WEA Health
10.2024 - Current
Provide health services and support for APS (Albuquerque Public Schools) students.
Assist children who lack medical access by coordinating doctor visits and healthcare resources.
Educate students and families on nutrition, healthy habits, and preventive care.
Organize and facilitate vaccination programs for underserved students.
Advocate for student wellness by bridging gaps between families and healthcare services.
Performed venipuncture and capillary draws for patients of all ages.
Processed specimens by centrifuging, labeling, and preparing blood samples for transport.
Ensured proper specimen handling, storage, and documentation according to CLIA and OSHA guidelines.
Medical Assistant
Lovelace Urology
04.2024 - 08.2024
Roomed patients and recorded medical history, medications, allergies, and chief complaints.
Collected and prepared urine specimens for analysis, including urinalysis and culture.
Assisted providers with urology-specific procedures such as catheter insertions/removals, bladder scans, and cystoscopy preparation.
Performed vital signs, documented intake/output, and monitored post-procedure patients.
Educated patients on catheter care, post-procedure instructions, and medication usage.
Scheduled diagnostic imaging (ultrasound, CT, MRI) and coordinated lab orders.
Maintained sterile technique and prepared instruments and exam rooms for procedures.
Managed EHR documentation, ensured HIPAA compliance, and supported patient follow-up care.
Scheduling Coordinator/Certified Medical Assistant
Arkos Health
10.2023 - 03.2024
Managed patient scheduling for healthcare and behavioral health services.
Maintained scheduling accuracy and efficiency remotely.
Went to patients houses and took blood and helped with diabetic Measures
Took vitals for patients and documented charts
Medical Assistant/Lab Assistant
Woman's Specialist
01.2022 - 08.2022
Assisted in patient intake, ensuring accurate documentation and efficient flow of appointments.
Collaborated with physicians to prepare examination rooms and maintain medical supplies inventory.
Performed routine clinical tasks, including administering injections and conducting EKGs, ensuring high-quality patient care.
Educated patients on treatment plans and medication management, enhancing understanding and compliance
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Helped With surgical Procedures
Phlebotomist
Quest Diagnostics
11.2021 - 01.2022
Traveled to multiple sites, including long-term care facilities and behavioral health centers, to perform blood draws.
Completed 30–60 venipunctures daily while maintaining accuracy, patient comfort, and specimen integrity.
Processed and prepared specimens for transport, including centrifuging, labeling, and packaging.
Responded to on-call assignments, adapting quickly to high patient volumes and urgent needs.
Gained strong ability to work under pressure while ensuring quality care in fast-paced environments.
Collaborated with nursing and medical staff to support patient care and ensure timely lab processing.
Phlebotomist
Southwest Labs
11.2020 - 11.2021
Conducted lab testing including behavioral health-related screenings.
Educated patients on health monitoring and disease prevention.
Medical Assistant
Midtown Family Medicine
01.2019 - 09.2020
Performed venipuncture, capillary sticks, and specimen collection for patients of all ages.
Processed laboratory samples by centrifuging, labeling, and packaging blood and urine specimens for transport.
Recorded vitals, medical history, and patient concerns in the EHR.
Assisted providers with exams, procedures, and patient care across multiple specialties.
Educated patients on medication use, procedure prep, and post-care instructions.
Maintained sterile technique and ensured exam rooms were stocked and ready.
Supported front-office duties including scheduling, referrals, and patient follow-up.
Medical Assistant
Presbyterian primary care
09.2019 - 12.2019
Assisted physicians with exams and patient preparation.
Assisted physicians with patient examinations and procedures in urology clinic.
Managed patient scheduling and coordinated appointment logistics for efficient operations.
Prepared examination rooms and ensured all medical equipment was sanitized and ready.
Collected patient medical histories and recorded vital signs accurately during visits.
Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
Patient Coordinator/ Medical Assistant
Memorial Medical Cancer Center
09.2017 - 04.2019
Managed patient care plans, coordinated behavioral health services, and worked remotely.
Performed venipuncture and capillary draws for patients of all ages.
Processed specimens by centrifuging, labeling, and preparing blood samples for transport.
Ensured proper specimen handling, storage, and documentation according to CLIA and OSHA guidelines.
Roomed patients and documented chief complaints, medical history, and current medications.
Assisted providers with orthopedic procedures such as joint injections, cast applications, splinting, and suture removal.
Performed vital signs, height/weight measurements, and pain assessments.
Prepared exam rooms, sterilized instruments, and ensured proper setup for procedures.
Educated patients on post-procedure care, mobility instructions, and use of durable medical equipment (DME) such as crutches, braces, and slings.
Scheduled diagnostic imaging (X-rays, MRI, CT scans) and followed up on results.
Maintained accurate patient records in the EHR and ensured compliance with HIPAA.
Supported providers in managing both surgical and non-surgical orthopedic care plans.
Lead Medical Assistant/Phlebotomist
Mimbres Internal Medicine
02.2015 - 08.2017
Performed venipuncture, capillary sticks, and specimen collection for patients of all ages.
Processed laboratory samples by centrifuging, labeling, and packaging blood and urine specimens for transport lab supervisor.
Recorded vitals, medical history, and patient concerns in the EHR.
Assisted providers with exams, procedures, and patient care across multiple specialties.
Educated patients on medication use, procedure prep, and post-care instructions.
Maintained sterile technique and ensured exam rooms were stocked and ready.
Supported front-office duties including scheduling, referrals, and patient follow-up.
Ensured compliance with HIPAA, OSHA, and CLIA regulations.
Medical Assistant
Southwest Bone and Joint
04.2012 - 01.2015
Roomed patients and documented chief complaints, medical history, and current medications.
Assisted providers with orthopedic procedures such as joint injections, cast applications, splinting, and suture removal.
Performed vital signs, height/weight measurements, and pain assessments.
Prepared exam rooms, sterilized instruments, and ensured proper setup for procedures.
Educated patients on post-procedure care, mobility instructions, and use of durable medical equipment (DME) such as crutches, braces, and slings.
Scheduled diagnostic imaging (X-rays, MRI, CT scans) and followed up on results.
Maintained accurate patient records in the EHR and ensured compliance with HIPAA.
Supported providers in managing both surgical and non-surgical orthopedic care plans.
Education
Bachelor of Science - Nursing
GCU
01-2027
Diploma - Medical Assisting
Vista Community College
Las Cruces, NM
5 2012
High School Diploma -
Deming High School
Deming, NM
5 2010
No Degree - Harm Reduction
DOH
Albuquerque, NM
03-2025
Skills
Medical Assisting & Patient Care
Behavioral Health Support
Harm Reduction Strategies
Healthy Eating & Nutrition Education
Phlebotomy & Laboratory Skills
EMR Systems & Documentation
Scheduling & Patient Coordination
Customer Service Excellence
Strong Written & Verbal Communication
Community Health worker
Certification
BLS (Basic Life Support) Certification
CCMA (Certified Clinical Medical Assistant) Certification
Personal Information
Education
other
Timeline
Health Specialist / Medical Assistant
WEA Health
10.2024 - Current
Medical Assistant
Lovelace Urology
04.2024 - 08.2024
Scheduling Coordinator/Certified Medical Assistant