Brigette Isham
Reno,NV
Summary
Confident training leader with demonstrated planning, organizational and leadership abilities focused on Animal welfare and education. Highly effective at educating people at all different skill levels. Seeking similar role within Urban Hound.
Overview
23
23
years of professional experience
Work History
Owner/ Training Director
Self Employed-Battle Born Performance K9
11.2018 - Current
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
- Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
AKC Professional Trainer/Groomer
Top Shelf Kennels
01.2001 - Current
- AKC title holder in conformation, obedience, rally-o, and agility
- Specializes in working and herding breeds
- Manages facility maintenance and cleaning of home kennel facilities.
- Well verse in breed identification and associated behaviors.
- Provides private training and grooming for show dog clientele
- Volunteers grooming and training services for Northern California Standard Schnauzer club rescue division.
- Responded to customer requests via telephone and email and effectively answered questions and inquiries.
Store Manager
The Art of Shaving
11.2015 - 08.2018
- Assigned employees to specific duties to best meet the needs of the store.
- Scheduled and led weekly store meetings for all employees.
- Conducted store inventories once per quarter.
- Reported to the district manager regarding all store and staff issues.
- Managed staff of 3 sales associates, and 1 assistant manager.
- Trained all incoming sales team members
- Reviewed operational records and reports to project sales and determine profitability.
- Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
- Practiced proper phone etiquette and appointment setting for all barber spa bookings/inquiries.
Sanctuary Manager/Adoption Coordinator
Creatures of Heart Animal Sanctuary
08.2011 - 09.2015
- Captured stray animals, provided housing and care of homeless animals and coordinated adoptions.
- Provided emergency first aid to animals as needed.
- Administered medication, immunizations, and subcutaneous fluids
- Examined animals to detect and determine the nature of diseases or injuries.
- Inoculated animals against various diseases.
- Educated caregivers and guardians on animal care, nutrition, medical conditions and disease management.
- Cleaned, maintained, and improved indoor and outdoor animal enclosures, service areas, public spaces and surroundings.
- Ensured animal record and report accuracy in timely manner.
- Observed animal behavior and reported changes in feeding habits, diet, health status, physical conditions and other adverse abnormalities.
Horse Trainer/ Wrangler
Boulder Lake Lodge
01.2007 - 01.2011
- Guided guests by horse back across the Wind River mountain range for day rides,drop packs, and supervised weekly camping trips.
- Guided guests for fishing and hunting excursions.
- Developed and maintained training,health, and breed registry records for 70+ equine herd.
- Maintained all facilities which are to include: paddocks, pack station barns, and fencing.
- Obtained annual CPR and First Aid certification
- Participated in annual Forest Service survival instruction seminars.
- Evaluated horses for behavioral or training opportunities and utilized training programs to maximize versatility in working animals.
- Provided all inoculations, deworming, and emergency health care that did not require veterinary intervention for equine herd.
Education
High School Diploma - undefined
Galt High
Galt, CA 956322009
Skills
- Data entry
- Strong verbal communication
- Clerical support
- Staff development
- Budget management
- Marketing
- Positive personality
- Proficient in Microsoft software
- Extremely organized
- Conflict resolution
- Team leadership
- Report writing
- Sales forcasting
- Exceptional customer service
- Educated in animal behavior
- Skilled Dog Trainer
Timeline
Owner/ Training Director
Self Employed-Battle Born Performance K9
11.2018 - Current
Store Manager
The Art of Shaving
11.2015 - 08.2018
Sanctuary Manager/Adoption Coordinator
Creatures of Heart Animal Sanctuary
08.2011 - 09.2015
Horse Trainer/ Wrangler
Boulder Lake Lodge
01.2007 - 01.2011
AKC Professional Trainer/Groomer
Top Shelf Kennels
01.2001 - Current
High School Diploma - undefined
Galt High
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