Brigha Pacheco
Hope Mills,NC
Summary
Adaptable and dedicated professional with a strong work ethic. Skilled in quickly adapting to new software and processes. Highly motivated to tackle new challenges and possess exceptional interpersonal skills.
Overview
4
4
years of professional experience
Work History
DMV Clerk
State of North Carolina
05.2025 - Current
- Verified identity, legal presence, and eligibility documents in accordance with state and federal regulations.
- Explained testing procedures and licensing requirements clearly to applicants of all ages.
- Entered and maintained accurate applicant information in licensing databases and systems.
- Provided excellent customer service while maintaining adherence to regulatory standards.
Military Intelligence Analyst
United States Army Reserve
06.2021 - Current
- Prepared briefings for senior staff members on important developments in military operations.
- Evaluated technical documents to assess potential threats and vulnerabilities.
- Conducted and supported analysis of information operations (IO) intelligence related to political, economic, social, cultural, physical, geographic, technical or military issues.
Administrative Legal Clerk
Placer County Sheriff's Office
03.2023 - 12.2024
- Book subjects into custody, per officer's arrest reports.
- Enter warrants into NCIC and have become very experienced with CLETS.
- Scanned documents into electronic format for storage or retrieval purposes.
- Served as a primary point of contact for phone inquiries from the public and various agencies, providing comprehensive assistance.
- Processed incoming and outgoing mail on a daily basis.
Manager
House of Oliver
03.2022 - 03.2023
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Coached, mentored and trained team members in order to improve their job performance.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Established processes to ensure efficient workflow throughout the organization.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
Education
Some College (No Degree) - Military Intelligence
Cochise College
Douglas, AZSome College (No Degree) - Criminal Justice And Criminal Psychology
Liberty University
Skills
- Legal Terminology
- Effective Communication
- Information collection and analysis
- Analytical Skills
- Organization and Administration
- Microsoft, RMS, Onbase, CLETS, Tiburon
- Document verification
Timeline
DMV Clerk
State of North Carolina
05.2025 - Current
Administrative Legal Clerk
Placer County Sheriff's Office
03.2023 - 12.2024
Manager
House of Oliver
03.2022 - 03.2023
Military Intelligence Analyst
United States Army Reserve
06.2021 - Current
Some College (No Degree) - Criminal Justice And Criminal Psychology
Liberty University
Some College (No Degree) - Military Intelligence
Cochise College
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