Marwa Alhajaj

• Supervised daily cafe operations, ensuring smooth service and a positive guest experience.
• Trained, coached, and motivated team members to deliver high-quality food and beverage service.

• Crafted and served a diverse range of beverages for large-scale events.
• Maintained cleanliness and organization of bar area during high-volume service.
• Assisted in training new bartenders on techniques and customer service standards.
• Collaborated with event coordinators to customize drink menus per client specifications.

• Delivered high-quality customer service, ensuring guest satisfaction and repeat business.
• Managed multiple tables and bar orders simultaneously with efficiency and accuracy.

• Crafted high-quality espresso drinks, teas, and specialty beverages to complement French pastries and macarons.

Prepared high-quality beverages, provided friendly and efficient customer service, and maintained a clean and organized workspace in a fast-paced café environment. Assisted with cash handling, inventory, and team collaboration to ensure smooth daily operations.