Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brighton Deese

Grafenwöhr

Summary

Dedicated and motivated professional with experience in customer service, retail sales, team leadership, and youth supervision. Proven ability to build positive relationships with customers, manage responsibilities in fast-paced environments, and contribute to team success. Progressed from employee to Assistant Manager and currently Manager at Dean & David, demonstrating strong leadership, organizational, and problem-solving skills. Experienced in training staff, overseeing daily operations, maintaining high service standards, and supporting business goals. Additionally, completed over 250 volunteer hours with Edison Elementary and NCOA at Fort Sill, assisting with administrative tasks, tutoring students, and supporting community events. Eager to continue developing professionally while making a positive impact within an organization.

Overview

3
3
years of professional experience

Work History

Manager

Dean and David
04.2025 - Current
  • Led team to ensure efficient daily operations and exceptional customer service.
  • Implemented training programs to enhance staff skills and performance consistency.
  • Developed and maintained inventory management processes for optimal stock levels.
  • Fostered a positive work environment through effective communication and team-building activities.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Accomplished multiple tasks within established timeframes.

JCP Associate

JCPenney
05.2023 - 08.2023
  • Provided exceptional customer service to ensure customer satisfaction and loyalty.
  • Maintained a clean and organized store environment.
  • Assisted customers in finding products and making purchasing decisions.
  • Handled cash and credit transactions accurately and efficiently.
  • Collaborated with team members to achieve sales goals.
  • Demonstrated product knowledge to assist customers with inquiries.

Education

High School -

Vilseck High School
Vilseck, Germany
06.2025

Bachelor of Science -

University of Maryland Global Campus
Hyattsville, MD
06.2029

Skills

  • Problem resolution
  • Communications
  • Team leadership
  • Customer service
  • Organization
  • Time management

Timeline

Manager

Dean and David
04.2025 - Current

JCP Associate

JCPenney
05.2023 - 08.2023

High School -

Vilseck High School

Bachelor of Science -

University of Maryland Global Campus