BRIGID OFORI
Brooklyn,NY
Summary
Board-certified Pharmacy Technician excited to bring several years of experience to growing team. Well-versed in all elements of medication dispensing, regulatory compliance, and drug inventory control. Highly proficient in building lasting relationships with patients and customers.
Overview
1
1
Language
1
1
Certification
18
18
years of post-secondary education
12
12
years of professional experience
Work History
Certified Pharmacy Technician
Thriftway Pharmacy
Brooklyn, New York
01.2023 - Current
- Assisted pharmacists in preparing and dispensing medications.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Processed prescription orders with accuracy and attention to detail for optimal customer service.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Maintained inventory levels by restocking shelves regularly.
- Collaborated with team members to streamline workflow and improve operational efficiency, technicians and pharmacists to prioritize and complete orders.
- Collaborated with healthcare providers to resolve prescription issues.
- Delivered exceptional customer service to promote patient satisfaction and loyalty.
- Ensured compliance with health regulations and safety standards.
- Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
- Trained new staff on pharmacy procedures and systems.
Pharmacy Aide/Head Cashier
Thriftway Pharmacy
Brooklyn, NY
08.2020 - 06.2022
- Managed inventory, ensuring proper stock levels of pharmaceutical products.
- Addressed customer inquiries, ensuring satisfaction through prompt and knowledgeable service.
- Supported pharmacy operations through administrative tasks and documentation management.
- Adhered to strict confidentiality protocols when handling sensitive information.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Received and inspected incoming supplies for quality and accuracy. and stocked in correct locations.
- Organized and stocked shelves with pharmaceuticals and health care items, enhancing product accessibility for customers.
Cashier Team Lead / Gift Store Operations Manager
Crowne Plaza Hotel
Manhattan, NY
08.2018 - 04.2019
- Supervised cashier team, ensuring efficient service and adherence to hotel standards.
- Managed cash register operations, including transactions and cash handling procedures.
- Coordinated shift schedules for cashier staff, ensuring optimal coverage during peak hours.
- Trained new cashiers on company policies and customer service practices.
- Organized shift schedules to optimize staffing levels and improve service efficiency. for cashier staff to maintain optimal coverage.
- Maintained accurate records of inventory levels to prevent shortages of cash handling supplies.
- Monitored inventory levels of cash handling supplies and requested reorders as needed.
- Built strong relationships with colleagues to improve teamwork. with colleagues to enhance teamwork and collaboration. Collaborated with colleagues to enhance teamwork and efficiency. Communicated regularly with colleagues to improve workplace communication. Partnered with team members to encourage collaborative efforts.
Pharmacy Aide/Front End Retail Cashier
STJ Thriftway Pharmacy
Brooklyn, NY
08.2016 - 07.2017
- Processed customer transactions quickly and accurately using point-of-sale systems to enhance the checkout experience.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card, OTC cards, WIC cards, or automatic debit.
- Provided excellent customer service to enhance shopping experiences.
- Resolved customer inquiries and complaints promptly and professionally.
- Assisted in training new cashiers on store procedures and policies.
- Monitored inventory levels at register and reported shortages to management to support timely restocking.
- Used the New York State Lottery Machine to help customers play their games and followed New York rules and guidelines for businesses with Lottery operations.
Pharmacy Aide/Front End Retail Cashier
Thriftway Pharmacy
Brooklyn, New York
06.2016 - 07.2017
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift cards, OTC cards, WIC cards or automatic debit.
- Processed customer transactions efficiently using point-of-sale systems.
- Operated cash register accurately, processing diverse payment methods to ensure smooth transactions.
- Trained new team members on cash register operation, stock procedures, and customer service to enhance team efficiency.
- Greeted customers and answered any questions they had about the store's products and services.
- Completed additional responsibilities to support team operations and maintain efficiency.
- Ensured shelves were fully stocked to meet customer demand and improve sales.
- Acquired knowledge of various roles in different departments to enhance operational support. to provide coverage and maintain store operations during peak times.
- Performed tasks to assist management with daily operations.
Cashier (32nd Street and 45th Street)
Jack's 99 Cent Store
Manhattan, New York
06.2014 - 07.2015
- Handled cash, credit, and debit payments accurately during busy shifts.
- Processed customer transactions efficiently using point-of-sale systems.
- Provided excellent customer service to enhance shopping experiences.
- Maintained cleanliness and organization of the checkout area consistently.
Education
Associate of Arts - Liberal Arts And Sciences
Medgar Evers College
Brooklyn, NY 02.2015 - 06.2017
Visual Arts
West African Secondary School Council Examinations (WASSCE)
Kumasi, Ghana 08.2008 - 06.2012
Visual Arts
Yaa Asantewaa Girls Senior High School
Kumasi, Ghana 08.2008 - 06.2012
Basic Education Certification Examination (BECE) -
Grace Baptist Preparatory School (Grade 1 To Grade 9))
Kumasi, Ghana 08.2000 - 04.2008
Pharmacy Technology Course - Pharmacy Technology
Bryan University
Tempe, AZ 02.2025 - 09.2025
Some College (No Degree) - BFA Painting And Sculpture
Kwame Nkrumah University of Science And Technology
Kumasi, GhanaSkills
- Customer service
- Medication dispensing
- Data entry
- Team collaboration
- Compliance adherence
- Medication preparation
- Prescription processing
- Pharmacy software
- Medication management
Languages
English
Professional
Certification
- Certified Pharmacy Technician (CPhT): 2026
Affiliations
- President's List (Bryan University)
- Dean's List (Medgar Evers College)
- ROTC Ghana Army Cadet (Ashanti Region- Ghana W/A)- Quarter Mistress (Yaa Asantewaa Girls Senior High School)
- ROTC Ghana Army Cadet (Exercise Spider-Web Completion Certificate)
- Grounds Prefect (Yaa Asantewaa Girls Senior High School - House 5 (Akua Afriyie House)
References
References available upon request.
Timeline
Pharmacy Technology Course - Pharmacy Technology
Bryan University
02.2025 - 09.2025
Certified Pharmacy Technician
Thriftway Pharmacy
01.2023 - Current
Pharmacy Aide/Head Cashier
Thriftway Pharmacy
08.2020 - 06.2022
Cashier Team Lead / Gift Store Operations Manager
Crowne Plaza Hotel
08.2018 - 04.2019
Pharmacy Aide/Front End Retail Cashier
STJ Thriftway Pharmacy
08.2016 - 07.2017
Pharmacy Aide/Front End Retail Cashier
Thriftway Pharmacy
06.2016 - 07.2017
Associate of Arts - Liberal Arts And Sciences
Medgar Evers College
02.2015 - 06.2017
Cashier (32nd Street and 45th Street)
Jack's 99 Cent Store
06.2014 - 07.2015
Visual Arts
West African Secondary School Council Examinations (WASSCE)
08.2008 - 06.2012
Visual Arts
Yaa Asantewaa Girls Senior High School
08.2008 - 06.2012
Basic Education Certification Examination (BECE) -
Grace Baptist Preparatory School (Grade 1 To Grade 9))
08.2000 - 04.2008
Some College (No Degree) - BFA Painting And Sculpture
Kwame Nkrumah University of Science And Technology