Brigitte Begnoche
Great Plains Federal Credit Union
Salina,KS
10
years of professional experience
Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Work History
Bank Teller
6 Years 6 Months- Processed customer transactions efficiently, ensuring accuracy and compliance with banking regulations.
- Assisted members with account inquiries, providing exceptional service and resolving issues promptly.
- Balanced cash drawer daily, maintaining precise records of all financial transactions.
- Trained new staff on operational procedures and customer service best practices, enhancing team performance.
Car Hop Training To Be A Manager
3 Years 11 Months- Assisted in training new car hop staff, ensuring adherence to service standards and operational procedures.
- Maintained high levels of customer satisfaction by delivering prompt and friendly service during shifts.
- Collaborated with management to develop training materials and improve onboarding processes for new employees.
Education
High School or GED
Skills
Customer service
Team leadership
Time management
Decision-making
Verbal and written communication
Complex Problem-solving
Staff training and development
Staff management
Task delegation
Goal setting
Documentation and reporting
Relationship building
Timeline
Bank Teller
Great Plains Federal Credit Union
01.2020 - CurrentRead More
Car Hop Training To Be A Manager
Great Plains Federal Credit Union
01.2017 - 12.2020Read More
Salina South High
High School or GED
Read More