Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
BRIGITTE PEREZ

BRIGITTE PEREZ

Summary

Licensed Esthetician of over 20 years with a compelling reputation and natural ability to build strong client relationships



To obtain a leadership role in the Spa & Salon Arena that will benefit from my extensive and diverse experience of over 20 years within the industry, which will drive success for the organization combining genuine enjoyment for Operations, a compelling reputation of providing exceptional Customer Service, with a naturally empathetic and contagiously optimistic mindset & by embodying wisdom and experience based knowledge with my continuous desire and dedication to advancing my education in various areas including Skincare, Eyelash Enhancements, Nutrition & Wellness, Essential Oil Therapy & Ingredients, Energy Healing, Meditation Facilitaion, Advanced Skin Treatments, General Anatomy, Client Relations, Small Business Management. It is and would be an honor and personally fulfilling to lead and guide others to succeed and thrive to their best potential while striving to maintain ultimate customer satisfaction and retention for the organization.

Energetic and patient-focused professional with natural ability to create welcoming and serene environment. Possesses strong organizational skills and deep understanding of wellness practices, coupled with proficiency in staff management and customer service. Committed to enhancing client satisfaction and operational efficiency.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Front Desk Manager

Heaven & Earth Salon
09.2023 - 12.2024
  • Scheduled appointments by phone, email and in person accurately using reservation software
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Expedited check-in and check-out procedures for guests, ensuring seamless experiences
  • Developed strong relationships with clients, leading to repeat business and referrals.
  • Maintained a clean and welcoming salon environment through regular maintenance, organization, and attention to detail.
  • Managed cash flow, transactions, and created daily reports.

Wax Specialist / Trainer

European Wax Center
08.2012 - 07.2023
  • Face & Body Waxing Services
  • Eyebrow and Brazilian specialist
  • Developing and upholding a solid guest book
  • Provided pre- and post-service consultations to accurately assess clients' needs.
  • Performing in a fast paced environment in a timely manner & influencing a teamwork mindset
  • Attending weekly meetings and maintenance of guest suites
  • Coral Springs location only - Wax Specialist Trainer for new hires in local centers.

Store Manager

Tru Star Salon Services
01.2008 - 01.2011
  • Sole responsibility of managing professional beauty supply store chain and classroom
  • All Sales & Marketing & Quarterly Goals
  • Increase of sales by 20%
  • Opening and Closing duties 6 days per week
  • Inventory, Weekly Ordering, Cosmetology Class Admissions and Hosting
  • Restocking, Merchandising and Store Organization
  • Developed a relationships and provided support to Salon & Spa Owners and Cosmetologists that frequently shopped
  • Daily, Weekly & Monthly Reporting to VP of Store Operations

Medical Esthetician/ Department Lead

Zubowski Plastic Surgery Center
01.2005 - 01.2008
  • Medical Esthetic treatments and protocols: Chemical Peels, Microdermabrasion, Laser Hair Removal, Rejuvenating Facials, assist in surgery with advanced skin treatments
  • Support clients through post-op and recovery and prescribing at home treatments
  • Retail inventory, and direct contact with company representatives
  • Monthly seminar hosts for potential patients

Esthetician

Ridgewood European Day Spa
04.2001 - 01.2006
  • Company Overview: North Jersey's premier day spa at this time
  • Skin Analysis and Consultation, Facials, Microdermabrasion
  • Light peels
  • Waxing & Body Treatments
  • Product recommendations and sales (DERMALOGICA Specialist)
  • North Jersey's premier day spa at this time

Group Travel Specialist

American Express
01.2001 - 04.2004
  • On property Liaison Between American Express and Client KPMG
  • Managed complex group travel logistics, ensuring a seamless experience for all participants.
  • Established clear communication channels between clients, suppliers, and internal teams throughout the entire trip planning process.

Education

Cosmetology - Skin Care Specialist

Capri Institute
Paramus, NJ
02-2000

Leisure Travel Agent -

Lib-Go Travel
Ramsey, NJ
03-1998

High School Diploma -

Bogota High School
Bogota, NJ
06-1997

Skills

  • Exceptional Verbal and written communication
  • Building rapport

Certification

Licensed Esthetician

  • Cosmetology License Florida

Board of Cosmetology, 08/2008

  • Cosmetology License New Jersey Board of Cosmetology, 06/2000

Continued Education Certifications

  • CPR/AED Certification
  • Fitness Nutrition Specialist
  • Eyelash Extension Artist
  • Laser Hair Removal Tech (New Jersey)
  • Eyebrow Mapping & Microblading
  • Microdermabrasion & Chemical Peels
  • Microneedling
  • Clinical Aromatherapy
  • Body Contouring
  • Facial Acupressure
  • Meditation Facilitation Coach



Languages

English
Native or Bilingual
Spanish
Limited Working

Timeline

Front Desk Manager

Heaven & Earth Salon
09.2023 - 12.2024

Wax Specialist / Trainer

European Wax Center
08.2012 - 07.2023

Store Manager

Tru Star Salon Services
01.2008 - 01.2011

Medical Esthetician/ Department Lead

Zubowski Plastic Surgery Center
01.2005 - 01.2008

Esthetician

Ridgewood European Day Spa
04.2001 - 01.2006

Group Travel Specialist

American Express
01.2001 - 04.2004

Cosmetology - Skin Care Specialist

Capri Institute

Leisure Travel Agent -

Lib-Go Travel

High School Diploma -

Bogota High School
BRIGITTE PEREZ