Brigitte Reynolds
Newark,CA
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Store Associate
In-N-Out
Milpitas, CA
11.2023 - Current
- Processed transactions and made change for cash payments or accepted credit cards, debit cards and gift cards.
- Answered customer questions about food preparation, responding to ingredient and allergen concerns.
- Maintained safe food handling practices to prevent germ spread.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
- Prepared food items such as hamburgers, fries, sandwiches, salads. according to restaurant standards.
- Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
- Warmly greeted visitors to promote great customer service and positive ordering experience.
- Restocked supplies such as napkins, condiments for the convenience of customers.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
Store Associate/Cashier
Baskin Robbins
Fremont, CA
03.2023 - 11.2023
- Restocked supplies of napkins, straws, spoons and other items as needed.
- Informed management of low stock items prior to running out completely.
- Greeted customers and provided menu information.
- Informed customers about current ice cream flavors, ingredients and nutritional information.
- Served and scooped ice cream, following sizing specifications.
- Organized ice cream flavors, toppings, syrups, and other ingredients in the work area.
- Cleaned tables, chairs and dining areas after customer use.
- Trained new employees on proper food handling techniques and customer service standards.
- Processed payments on cash register and counted back bills and change to patrons.
- Scooped ice cream for sundaes and made milkshakes for patrons.
- Balanced the till at the end of each shift with 100% accuracy.
Store Associate
Popeyes Louisiana Kitchen Inc.
Newark, CA
04.2021 - 11.2021
- Processed transactions and made change for cash payments or accepted credit cards, debit cards and gift cards.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Maintained safe food handling practices to prevent germ spread.
- Provided quality customer service by adhering to company policies and procedures.
- Greeted customers to take food orders and provide information about menus.
- Promoted food items, beverages and desserts to increase sales.
- Restocked supplies such as napkins, condiments for the convenience of customers.
- Notified kitchen staff of shortages or special orders, prompting appropriate action and keeping wait times short.
- Followed health department regulations regarding food storage temperatures and sanitation guidelines.
- Served food and beverages at take-out counters to provide fast service to waiting guests.
Education
GED -
Fremont Adult And Continuing Education
Fremont06-2024
Skills
- Customer Service
- POS Systems
- Organization
- Payment Processing
- Cash Handling
- Friendly and Helpful
- Inventory and Stocking
- Honest and Dependable
- Excellent Written and Verbal Communication
- Store Opening and Closing
- Creative Thinking
- Computer Proficiency
- Safety and Cleanliness Standards
- Cash Drawer Management
- Flexible Hours
- Strong Communication and Interpersonal Skills
Languages
English
Native/ Bilingual
Certification
- CPR, AED, First Aid
- Food Handler
Affiliations
- Piano
- Girl Scout
- Babysitter
- Tutor
- Reading
- Aspiring Doctor
Timeline
Store Associate
In-N-Out
11.2023 - Current
Store Associate/Cashier
Baskin Robbins
03.2023 - 11.2023
Store Associate
Popeyes Louisiana Kitchen Inc.
04.2021 - 11.2021
GED -
Fremont Adult And Continuing Education
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