Brileigh Miller
Macon,GA
Summary
Proven Hostess/Waitress at Buffalos Cafe, adept in customer service and effective multitasking, enhanced dining experiences with a warm presence and efficient handling of reservations and inquiries. Excelled in greeting guests and managing seating arrangements, showcasing strong phone etiquette and empathy. Achieved a significant improvement in customer satisfaction ratings.
Overview
6
6
years of professional experience
Work History
Hostess/Waitress
Buffalos Cafe
07.2018 - Current
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Education
High School Diploma -
Rutland High School
Macon, GA05.2022
Skills
- Customer Service
- Effective Multitasking
- Patience and Empathy
- Phone Etiquette
- Cleaning and sanitation
- Greeting guests
- Payment Processing
- Table Bussing
- Safe Food Handling
- Special requests handling
- Food Running
- Seating arrangements
Timeline
Hostess/Waitress
Buffalos Cafe
07.2018 - Current
High School Diploma -
Rutland High School
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