Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Brinae Curry

Morrow,GA

Summary

Proven multitasker and exceptional communicator, I enhanced guest experiences and sales at Olive Garden through expert hospitality service and suggestive selling. Leveraging strong work ethic and teamwork, I efficiently managed high-volume periods, significantly improving service quality and customer satisfaction. Skilled in safe food handling and cash management, I embody reliability and continuous improvement in fast-paced environments.

Overview

2
2
years of professional experience

Work History

Server

Waffle House
04.2024 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Explained menu items and suggested appropriate options for food allergy concerns.

Cashier

Taco Bell
11.2023 - 03.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Stocked, tagged and displayed merchandise as required.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.

Server

Olive Garden
09.2022 - 05.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
  • Upsold high-profit items to enhance sales numbers.
  • Maximized table turnover rate by managing reservations and seating arrangements.
  • Contributed to inventory management by monitoring stock levels.
  • Utilized expert knowledge of dietary restrictions to assist patrons in making informed menu selections tailored to individual preferences or limitations.
  • Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.

Education

North Clayton High School
Atlanta, GA
05.2022

Skills

  • Strong Work Ethic
  • Exceptional customer service
  • Cash Handling
  • Guest Engagement
  • Hospitality service expertise
  • Cleanliness standards
  • Safe Food Handling
  • Sales Techniques
  • Suggestive Selling
  • Item promotion
  • Warm and Friendly
  • Reliable and Responsible
  • Multitasking
  • Problem-Solving
  • Attention to Detail
  • Decision-Making
  • Teamwork and Collaboration
  • Continuous Improvement

Languages

Spanish
Elementary
Korean
Elementary

Timeline

Server

Waffle House
04.2024 - Current

Cashier

Taco Bell
11.2023 - 03.2024

Server

Olive Garden
09.2022 - 05.2023

North Clayton High School

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Brinae Curry