Brinlee Beus
Ogden,UT
Summary
Seasoned pharmacy technician with several years of experience and strong leadership skills. Well-versed in all aspects of pharmacy operation. Expert in filling prescriptions within fast-paced, high-volume settings.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Walgreen's Pharmacy
North Ogden, Utah
05.2023 - Current
- Processed prescription orders accurately and efficiently for customer fulfillment.
- Managed inventory levels, ensuring timely restocking of medications and supplies.
- Provided excellent customer service by answering questions and resolving concerns.
- Maintained compliance with safety regulations and company policies at all times.
- Trained new pharmacy staff on operational procedures and software systems.
- Collaborated with healthcare providers to clarify prescription details when necessary.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.
- Resolved customer complaints in a timely manner while maintaining professionalism at all times.
Customer Service Associate
Walgreens
North Ogden , Utah
08.2022 - 05.2023
- Processed transactions accurately using point-of-sale systems.
- Maintained store cleanliness and organized merchandise displays.
- Handled returns and exchanges following company policies.
- Educated customers about promotions and loyalty programs available in-store.
- Resolved customer complaints promptly and professionally to enhance satisfaction.
- Demonstrated active listening skills when responding to customer questions and complaints.
Customer Service Representative
Rue 21
Harrisville, Utah
08.2021 - 07.2022
- Assisted customers with product inquiries and provided recommendations.
- Handled customer complaints and resolved issues effectively.
- Maintained store cleanliness and organized merchandise displays.
- Educated customers about promotions and loyalty programs.
- Provided excellent customer service to resolve customer complaints in a timely manner.
Education
PTCB Certified
02-2025
High School Diploma -
Mountain Heights Academy
South Jordan01-2023
Skills
- Customer service
- Inventory management
- Prescription processing
- Team collaboration
- Attention to detail
- Patient confidentiality
- Answering customer questions
- Insurance billing
- Insurance verification
Certification
- Pharmacy Technician License Number: 13417379-1717
- ASHP/ACPE Walgreens Pharmacy Technician Training Program
- PTCB Certification Number: 30300587
Timeline
Pharmacy Technician
Walgreen's Pharmacy
05.2023 - Current
Customer Service Associate
Walgreens
08.2022 - 05.2023
Customer Service Representative
Rue 21
08.2021 - 07.2022
PTCB Certified
High School Diploma -
Mountain Heights Academy
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