Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brinley Engel

Old Saybrook

Summary

Results-driven hospitality professional with extensive experience in customer service and sales. Proven ability to manage high-volume environments while delivering quality service, enhancing great social skills, team collaboration, innovative sales techniques.

Overview

10
10
years of professional experience

Work History

Server

Bacari Social
Westbrook, CT
06.2026 - Current
  • Delivered exceptional customer service in fast-paced restaurant environment.
  • Managed multiple tables efficiently, ensuring timely order delivery and guest satisfaction.
  • Maintained cleanliness and organization of dining area, adhering to health and safety regulations.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Bartender/Server

Aqua
Clinton, CT
03.2021 - 05.2026
  • Crafted and served high-quality cocktails using extensive knowledge of mixology techniques.
  • Managed bar inventory, ensuring accurate stock levels and timely replenishment of supplies.
  • Trained and mentored junior bartenders on beverage preparation and customer service standards.
  • Developed innovative drink specials that enhanced customer engagement and satisfaction.
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.

Sales Associate

Kate Spade
Clinton, CT
01.2021 - 03.2023
  • Enhanced customer experience through personalized service and product recommendations.
  • Trained and mentored new sales associates on brand standards and product knowledge.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Prepared merchandise for sales floor by pricing or tagging.

Sales Manager

Chill Life Apparel
Madison, CT
01.2016 - 09.2019

Executed out-of-state travel to drive sales of apparel and merchandise.

Managed inventory control and documentation processes.

Facilitated sales operations at various sites to enhance market presence.

Education

1 1/2 Years Business Classes Completed - Fashion Business Management

Fashion Institute of Technology
New York, NY
05.2024

High School Diploma -

Daniel Hand High School
Madison CT
06.2018

2 Years Completed Prerequisites - Undecided

Southern Connecticut State University
New Haven, CT
09.2022

Skills

  • Strong work ethic
  • Exceptional customer service
  • Hospitality service expertise
  • Customer service
  • Team collaboration
  • Sales techniques
  • Suggestive selling
  • Relationship management
  • Guest engagement
  • Excellent people skills
  • Outgoing personality
  • Money handling
  • Cash register operation
  • Product sales

Timeline

Server

Bacari Social
06.2026 - Current

Bartender/Server

Aqua
03.2021 - 05.2026

Sales Associate

Kate Spade
01.2021 - 03.2023

Sales Manager

Chill Life Apparel
01.2016 - 09.2019

1 1/2 Years Business Classes Completed - Fashion Business Management

Fashion Institute of Technology

High School Diploma -

Daniel Hand High School

2 Years Completed Prerequisites - Undecided

Southern Connecticut State University