Summary
Overview
Work History
Education
Skills
Timeline
Generic

Briona Frommelt

Tempe,AZ

Summary

Shift supervisor with 10 years of experience in customer facing retail, known for communication, conflict resolution, employee training, schedule management, and inventory control. Supports smooth daily operations, accurate cash handling, and consistent customer experiences.

Overview

6
6
years of professional experience

Work History

Shift Supervisor

Starbucks
Tempe, AZ
01.2026 - Current
  • Coordinated opening and closing tasks for safe, organized store transitions.
  • Managed cash handling, register accuracy, and daily drawer counts.
  • Resolved customer concerns while supporting warm, consistent Starbucks experiences.
  • Communicated clearly with employees regarding job duties, expectations, and policies.
  • Monitored inventory levels and restocked coffee, milk, and retail supplies.

Barista

Starbucks
Tempe, Arizona
08.2021 - 01.2026
  • Maintained high levels of customer satisfaction by efficiently handling drink orders and inquiries.
  • Ensured compliance with health and safety regulations, including proper food handling and cleanliness standards.
  • Trained new baristas on company policies and procedures regarding food handling safety standards.
  • Organized workstations efficiently to complete tasks quickly during peak hours.

Beauty/Style Specialist

Target
Tempe, Arizona
11.2020 - 01.2022
  • Styled Target sales floor with apparel and accessories displays.
  • Assisted guests with sizing, styling, and product location questions.
  • Reviewed customer complaints or comments related to product quality or styling services.
  • Created detailed reports outlining product sales and profitability metrics.

Education

Bachelor of Arts - English

Arizona State University
Tempe, AZ
12-2026

Associate of Arts - English Literature

Maricopa Community Colleges, South Mountain Community College
Phoenix, AZ
05-2022

Skills

  • Inventory control and record keeping
  • Schedule management
  • Microsoft Excel
  • Problem solving
  • Employee training
  • Customer relations
  • Verbal and written communication
  • Conflict resolution
  • Policy enforcement
  • Organization and cleanliness

Timeline

Shift Supervisor

Starbucks
01.2026 - Current

Barista

Starbucks
08.2021 - 01.2026

Beauty/Style Specialist

Target
11.2020 - 01.2022

Bachelor of Arts - English

Arizona State University

Associate of Arts - English Literature

Maricopa Community Colleges, South Mountain Community College
Briona Frommelt