Briona Hooker

• Trained new employees and delegated daily tasks and responsibilities.
• Completed store opening and closing procedures and balanced tills.
• Responded to and resolved customer questions and concerns.
• Helped store management meet standards of service and quality in daily operations.
• Enforced company policies and regulations with employees.
• Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
• Reduced employee turnover rate by fostering a positive work environment and addressing staff concerns promptly.

Managed stock levels to ensure optimal inventory control.

• Followed warehouse protocols to maintain safety and productivity.
• Handled intense workload in dynamic settings during workday.
• Collaborated with team members to achieve daily targets and complete tasks efficiently.
• Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
• Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.

• Raised awareness for key political campaigns by distributing informative materials and engaging in persuasive conversations with residents.
• Maintained a positive attitude and high energy levels throughout long hours of door-to-door outreach, contributing to team morale.
• Improved campaign visibility by strategically placing yard signs, posters, and other promotional materials throughout the community.
• Utilized data-driven strategies to target specific demographics for increased voter outreach effectiveness.

• Designed specialty cakes for birthdays, and graduations, and other special events
• Assisted customers with selecting cake designs based on their preferences.
• Handled phone calls regarding inquiries, cancelled orders, and ordering conflicts.
• Consistently met customer expectations through clear communication regarding designs and delivery timelines.
• Improved bakery sales by creating innovative cake designs for holidays and special events.
• Maintained a clean and sanitary workspace, following strict food safety guidelines and ensuring overall quality control.

• Trained new employees and delegated daily tasks and responsibilities.
• Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines.
• Oversaw cash handling procedures, maintaining accurate records and minimizing discrepancies.
• Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
• Collaborated with other shift leads to maintain consistent standards across all shifts, promoting a cohesive workplace.
• Improved team productivity by implementing efficient scheduling and task delegation methods.