Summary
Overview
Work History
Education
Skills
Timeline
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Brionna Brown

Fort wayne

Summary

Dynamic professional, excelling in customer service and problem-solving. Recognized for enhancing efficiency and establishing strong client relationships. Skilled in multitasking and organization, consistently meeting tight deadlines while maintaining attention to detail. Committed to continuous improvement and adapting to new challenges in fast-paced environments.

Overview

9
9
years of professional experience

Work History

Courier

Amazon
06.2025 - Current
  • Delivered packages efficiently, ensuring timely arrivals at multiple destinations.
  • Learned and adhered to safety protocols while transporting goods.
  • Assisted in organizing delivery routes for optimal efficiency.
  • Maintained accurate records of deliveries and pickups throughout the day.
  • Communicated effectively with customers regarding delivery statuses and issues.
  • Operated delivery vehicles safely while adhering to regulations and company standards.
  • Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
  • Enhanced customer satisfaction through timely deliveries and professional communication with clients.
  • Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
  • Adhered to all traffic laws while operating company vehicles for safe transportation of goods.
  • Followed company policies and procedures during shift.

Conveyable

Sweetwater
01.2022 - 06.2025
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Managed time efficiently in order to complete all tasks within deadlines.

Hairstylist

House of Beauty
08.2016 - 01.2023
  • Delivered personalized haircuts and styling services, enhancing client satisfaction and loyalty.
  • Utilized advanced coloring techniques, ensuring consistent and high-quality results for diverse hair types.
  • Mentored junior stylists on best practices in customer service and hair care techniques.
  • Implemented new appointment scheduling system, improving workflow efficiency and reducing client wait times.
  • Conducted thorough consultations to assess client needs, providing tailored recommendations for hair treatments.
  • Maintained cleanliness and organization of workstation, complying with health and safety regulations.
  • Developed strong relationships with clients through effective communication and follow-up services.
  • Participated in ongoing education workshops to refine skills and stay updated on industry trends.
  • Collaborated with fellow stylists to create a positive work environment and share best practices.
  • Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
  • Assisted in training new stylists, sharing knowledge and ensuring high standards of service.
  • Educated clients on proper hair care and recommended products suited to their hair type.

Education

Bachelor's Degree - Psychology

Indiana Institute of Technology
Fort Wayne, IN
10.2025

Associate Degree - Criminal Justice

Indiana Institute of Technology
Fort Wayne, IN
06.2019

Skills

  • Working independently
  • Attention to detail
  • Problem-solving
  • Customer service
  • Written communication
  • Multitasking and organization
  • Team collaboration
  • Problem-solving abilities
  • Multitasking ability

Timeline

Courier

Amazon
06.2025 - Current

Conveyable

Sweetwater
01.2022 - 06.2025

Hairstylist

House of Beauty
08.2016 - 01.2023

Bachelor's Degree - Psychology

Indiana Institute of Technology

Associate Degree - Criminal Justice

Indiana Institute of Technology

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