Brionna Lyles
Milwaukee,WI
Summary
Organized receptionist with strong telephone skills and effective calendar management. Demonstrated ability to manage patient check-ins and appointment scheduling, ensuring a welcoming environment.
Overview
6
6
years of professional experience
Work History
Receptionist
Ameira Orchids
Milwaukee, WI
11.2025 - 02.2026
- Greeted and assisted visitors, ensuring a welcoming environment.
- Managed multi-line phone systems, directing calls to appropriate personnel.
- Scheduled appointments and maintained calendar for office staff.
- Processed incoming and outgoing mail, maintaining efficient communication flow.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Assisted in maintaining accurate patient records and documentation.
- Managed patient check-ins and appointment scheduling efficiently.
Caregiver
Silverado Memory Care
Milwaukee, WI
02.2025 - 11.2025
- Assisted residents with daily living activities to enhance quality of life.
- Provided companionship and emotional support to individuals with memory impairments.
- Observed and reported changes in resident behavior or health status to nursing staff.
- Maintained a clean, safe, and organized environment for residents and staff.
- Followed personalized care plans to ensure individual needs were met effectively.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Caregiver
Independent Lifestyles
Franklin, WI
03.2020 - 02.2025
- Provided compassionate personal care to clients, ensuring comfort and dignity in daily activities.
- Assisted with medication management, promoting adherence to prescribed treatment plans.
- Supported emotional well-being through companionship services such as reading aloud or playing games together during downtime periods.
- Demonstrated adaptability when faced with unexpected situations or emergencies by implementing appropriate interventions quickly and efficiently.
- Ensured timely transportation of patients to appointments or social engagements, enhancing their ability to maintain an active lifestyle outside the home setting.
- Performed light housekeeping duties to maintain a clean, safe, and organized living space for patients.
- Assisted patients with daily living activities, improving their overall quality of life.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
Education
High School Diploma -
Westbend West High School
1305 East Decorah Road West Bend Wi 53095 06.2018
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Scheduling
- Office administration
- Data inputting
- Multi-line telephone operation
- Clerical support
- Professional demeanor
- Calendar management
- Tech-Savvy
Timeline
Receptionist
Ameira Orchids
11.2025 - 02.2026
Caregiver
Silverado Memory Care
02.2025 - 11.2025
Caregiver
Independent Lifestyles
03.2020 - 02.2025
High School Diploma -
Westbend West High School