Brionna Mccrea
Mansfield
Summary
Experienced with overseeing e-commerce operations and managing sales strategies. Utilizes effective team leadership to enhance productivity and customer satisfaction. Knowledge of digital marketing, inventory control, and cross-functional collaboration.
Overview
6
6
years of professional experience
1
1
Certification
Work History
E-Commerce Supervisor
Kroger
1500 Lexington Ave Mansfield, OH
04.2022 - Current
- Evaluated customer feedback regularly, identifying areas of opportunity or concern for prompt resolution and continuous improvement efforts.
- Boosted online sales through effective product merchandising and promotion strategies.
- Trained and supervised e-commerce team members, resulting in increased productivity and improved performance.
- Championed the adoption of mobile-responsive website features to cater to an increasingly diverse audience of device users, ensuring accessibility and ease-of-use regardless of browsing preferences.
- Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures.
- Educated staff on strategies for handling difficult customers and challenging situations.
Hospital Aide
Ohio Veterans Home
Sandusky, US
12.2020 - 12.2021
- Helped transition patient between bed, wheelchair and automobile to provide safe mobility support
- Monitored resident's well-being, safety and comfort under direction of physician
- Monitored and reported residents progress
- Assisted elderly clients with personal hygiene and other daily activities, including bathing, dressing and incontinence care
- Dressed, groomed and fed patients with limited physical abilities to support basic needs
- Facilitated best care by developing strong and trusting rapport with patient
- Worked with other STNA's and LPN's to take care of the residents
- Maintained a clean and organized work area, including the kitchen, desk, and residents room
Home Health Aide
Home Care Village
Mansfield, US
08.2019 - 12.2020
- Helped transition patient between bed, wheelchair and automobile to provide safe mobility support
- Monitored client's well-being, safety and comfort under direction of physician
- Helped clients stay happy and healthy by providing mental and emotional support
- Mopped floors, vacuumed, washed dishes and performed other household chores to assist clients
- Monitored and reported clients' progress
- Ran errands for clients and transported to appointments to maintain wellness and support daily living needs
- Dressed, groomed and fed patients with limited physical abilities to support basic needs
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Facilitated best care by developing strong and trusting rapport with patient
- Handled scheduling and managed timely and effective allocation of resources and calendars
- Greeted visitors promptly and directed to correct locations
- Improved productivity initiatives, managing accounts, coordinating itinerary and scheduling client/leadership appointments
- Maintained office supplies inventory by checking stock and ordering new supplies as needed
- Automated office operations, managing client correspondence, record tracking and data communications in database and case management software
- Cultivated community relations and worked with teams to optimize programs
- Supported office needs including taking messages, scanning documents and routing business correspondence
- Organized patient files and streamlined operations to improve efficiency
Education
State Tested Nursing Assistant -
Madison Adult Career Center
Mansfield, OH09.2018
Skills
- Patient care
- First aid and safety
- Care plan management
- Documentation
- Behavior redirection
- Order fulfillment
Certification
- State Tested Nursing Assistant, 09/01/18, 08/31/22
- CPR, 10/01/20, 10/31/22
Timeline
E-Commerce Supervisor
Kroger
04.2022 - Current
Hospital Aide
Ohio Veterans Home
12.2020 - 12.2021
Home Health Aide
Home Care Village
08.2019 - 12.2020
State Tested Nursing Assistant -
Madison Adult Career Center