Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Brionna Mccrea

Mansfield

Summary

Experienced with overseeing e-commerce operations and managing sales strategies. Utilizes effective team leadership to enhance productivity and customer satisfaction. Knowledge of digital marketing, inventory control, and cross-functional collaboration.

Overview

6
6
years of professional experience
1
1
Certification

Work History

E-Commerce Supervisor

Kroger
04.2022 - Current
  • Evaluated customer feedback regularly, identifying areas of opportunity or concern for prompt resolution and continuous improvement efforts.
  • Boosted online sales through effective product merchandising and promotion strategies.
  • Trained and supervised e-commerce team members, resulting in increased productivity and improved performance.
  • Championed the adoption of mobile-responsive website features to cater to an increasingly diverse audience of device users, ensuring accessibility and ease-of-use regardless of browsing preferences.
  • Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures.
  • Educated staff on strategies for handling difficult customers and challenging situations.

Hospital Aide

Ohio Veterans Home
12.2020 - 12.2021
  • Helped transition patient between bed, wheelchair and automobile to provide safe mobility support
  • Monitored resident's well-being, safety and comfort under direction of physician
  • Monitored and reported residents progress
  • Assisted elderly clients with personal hygiene and other daily activities, including bathing, dressing and incontinence care
  • Dressed, groomed and fed patients with limited physical abilities to support basic needs
  • Facilitated best care by developing strong and trusting rapport with patient
  • Worked with other STNA's and LPN's to take care of the residents
  • Maintained a clean and organized work area, including the kitchen, desk, and residents room

Home Health Aide

Home Care Village
08.2019 - 12.2020
  • Helped transition patient between bed, wheelchair and automobile to provide safe mobility support
  • Monitored client's well-being, safety and comfort under direction of physician
  • Helped clients stay happy and healthy by providing mental and emotional support
  • Mopped floors, vacuumed, washed dishes and performed other household chores to assist clients
  • Monitored and reported clients' progress
  • Ran errands for clients and transported to appointments to maintain wellness and support daily living needs
  • Dressed, groomed and fed patients with limited physical abilities to support basic needs
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Facilitated best care by developing strong and trusting rapport with patient
  • Handled scheduling and managed timely and effective allocation of resources and calendars
  • Greeted visitors promptly and directed to correct locations
  • Improved productivity initiatives, managing accounts, coordinating itinerary and scheduling client/leadership appointments
  • Maintained office supplies inventory by checking stock and ordering new supplies as needed
  • Automated office operations, managing client correspondence, record tracking and data communications in database and case management software
  • Cultivated community relations and worked with teams to optimize programs
  • Supported office needs including taking messages, scanning documents and routing business correspondence
  • Organized patient files and streamlined operations to improve efficiency

Education

State Tested Nursing Assistant -

Madison Adult Career Center
Mansfield, OH
09.2018

Skills

  • Patient care
  • First aid and safety
  • Care plan management
  • Documentation
  • Behavior redirection
  • Order fulfillment

Certification

  • State Tested Nursing Assistant, 09/01/18, 08/31/22
  • CPR, 10/01/20, 10/31/22

Timeline

E-Commerce Supervisor

Kroger
04.2022 - Current

Hospital Aide

Ohio Veterans Home
12.2020 - 12.2021

Home Health Aide

Home Care Village
08.2019 - 12.2020

State Tested Nursing Assistant -

Madison Adult Career Center

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Brionna Mccrea